What is Live Chat?

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We're here to help.

Seeking Help? Chat Is Safe, Private and Secure

Available every day from 7:00 AM – 2:00 AM

We’re excited to announce the launch of live chat, brought to you by Verizon. To learn more about Verizon’s impact on domestic violence and their sponsorship of chat services, click here.

If you don’t feel comfortable talking with an advocate on the phone, or if it’s not safe for you to call, now there’s another option for getting direct help. The live chat (IM-style) on the hotline.org is a safe, private way to connect with a hotline advocate. You get the same one-on-one, real-time, confidential information from a trained advocate as you do if you contact the hotline by phone.

Remember, the chat is:

    • A confidential, one-on-one chat session with an advocate
    • NOT a public chat room
    • An internal messaging system used specifically for callers to the hotline — it is NOT a general chat messenger such as MSN Messenger, AIM, Yahoo Live Chat, Gchat or iChat
    • Available by clicking on the icon found throughout ndvh.org — you do NOT have to download anything to use it

We receive a variety of questions from people all over the country. Every day we speak with victims, survivors, friends, family, coworkers, those who identify as abusive, and others. Anyone seeking help or questioning something going on in their relationship can chat. You can ask for advice for yourself or for a friend in need. For example, we’re often asked:

    • “So, what should I do?”
    • “Is this abuse?”
    • “Will he ever change?”
    • “How can I get her to stop?”

Click on the chat button to get started.

Hotline Advocates are available to chat every day from 7:00 AM - 2:00 AM (CST). Learn more about our live chat system.