What is Live Chat?

We’re here to help.

Seeking Help? Our chat is safe, private and secure. Available 24/7/365.

El chat en español está disponible todos los días de 12–6 p.m.

(Click here to find your time zone)

“You gave me hope 🙂 Crying tears of happiness because I finally had someone listen and help me.”

Reaching out for help can be intimidating, especially if you’ve never spoken to anyone about the abuse before. Sometimes it’s hard to describe how you’re feeling out loud. If you’re ready to seek help but don’t feel comfortable talking with an advocate on the phone, or if it’s not safe for you to call, now there’s another option. The Hotline’s live chat service (IM-style) is a safe, private way to connect with a Hotline advocate. You get the same one-on-one, real-time, confidential information from a trained advocate as you do if you contact The Hotline by phone.

“It feels so good to be able to discuss with someone what I’m going through and have them show me all that I am really worth instead of attacking and judging me.”

Our chat service is:

  • A confidential, one-on-one chat session with a Hotline advocate
  • NOT a public chat room
  • An internal messaging system used specifically for chatters to The Hotline — it is NOT a general chat messenger such as MSN Messenger, AIM, Yahoo Live Chat, Gchat or iChat
  • Available by clicking on the “Chat” button found on each page of our website — you do NOT have to download anything to use it
  • Every day we speak with survivors, friends, family, coworkers, those who identify as abusive and others affected by domestic violence and abuse. Anyone seeking help or questioning something going on in their relationship is welcome to chat.

We’re here for you. Click on the “Chat” button to get started.

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