Impact Report

Our Impact Reports: Why They Matter

One in three women and one in seven men are impacted by domestic violence in their lifetime. The 2017 National Domestic Violence Hotline Impact Report illustrated the many ways in which that abuse plays out in relationships where domestic violence is present, as well as shifts in awareness about abuse for survivors of violence. For example, between 2016 and 2017, we saw a sharp increase in contacts reaching out for support and referrals related to gun violence. Additionally, we saw a modest increase in contacts reaching out for support related to immigration, however, advocates at The Hotline have noted that many immigrant survivors aren’t asking for support outside of protective orders or calling the police due to a heightened fear about detention and deportation. Clearly, there is a need for the supportive services and resources provided by organizations like ours,” said Katie Ray-Jones, CEO of The Hotline.

Key Stats

  • Over the last 20 years, The Hotline and loveisrespect have answered more than 4 million calls, chats and texts from people seeking help around issues of domestic violence and dating abuse.
  • Last year, 323,356 calls, chats, and texts were answered by advocates, but 98,159 calls went unanswered due to a lack of resources.
  • In 2017 alone, more than two-thirds of our calls were from survivors of abuse.

Each year, the Impact Report details who we are talking to, the challenges our survivors face, and how we advocate for them—both on an individual and national scale. The education, safety planning, and emotional support our advocates provide save countless lives every day.

Download current and former Impact Reports below for more detail.

2017 Impact Report



2016 Impact Report



2015 Impact Report



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