History – The Hotline®

Our History: Domestic Violence Advocates

We are so thankful for our partners and supporters who have helped us serve more victims and survivors, year after year. Here are some of our most important dates throughout the past 20 years:


The Hotline® is the only 24/7 center in the nation that has access to service providers and shelters across the U.S. Today, The Hotline continues to grow and explore new avenues of service.

JUNE 22, 2016

The Hotline answers its 4 millionth contact.

FEBRUARY 21, 2016

The Hotline commemorates 20 years of serving people affected by domestic violence across the country.

JULY 15, 2015

The Hotline celebrates the grand opening of a new digital services office in Washington, DC thanks to support from the U.S. Department of Health and Human Services, the U.S. Department of Justice, Office for Victims of Crime, and our partners at the NFL and Mary Kay Inc.


The National Football League (NFL) announces that it is partnering with The Hotline and other national organizations to support services and spread awareness about domestic violence.


The Hotline launches live chat services, sponsored by Verizon. Vice President Joe Biden visits The Hotline to premiere the service.

MARCH 7, 2013

President Obama reauthorizes the Violence Against Women Act, with provisions that extend the protection of Native American women and members of the LGBT community.

JANUARY 29, 2013

At a special congressional briefing, The Hotline announces they are expecting to reach a milestone nearly one year earlier than predicted — answering 3 million calls since its inception in 1996. While this is not a cause for celebration, it highlights the vital role that The Hotline continues to play in assisting victims of domestic violence.

SEPTEMBER 26, 2011

Loveisrespect announces the nation’s first dating abuse texting service. Vice President Joe Biden premieres the service by sending the first text to peer advocate Whitney Laas.

FEBRUARY 8, 2011

The Hotline joins forces with Break the Cycle to expand upon loveisrespect.org. This partnership creates the ultimate comprehensive online resource to engage and empower teens through dating abuse awareness.

JANUARY 27, 2011

The leader of the NFL, Commissioner Roger Goodell, joins The Hotline to help bring awareness to domestic violence and to celebrate the 15th Anniversary. He joins Dallas Cowboys superstar Jason Witten, baseball great Joe Torre and others to kick off the yearlong campaign.

NOVEMBER 22, 2010

The Hotline ranks in the ‘Top 10 Best Places to Work’ in a report conducted by the Austin American Statesman and Workplace Dynamics. The Hotline is the only social services nonprofit ranked in the top 10 winners.

OCTOBER 13, 2009

The partnership between Marshalls and The Hotline for the Shop ‘til It Stops campaign officially launches with two fundraising and awareness events in Los Angeles and New York.

APRIL 28, 2009

Vice President Joe Biden makes a visit to The Hotline and loveisrespect for a press event and tour of the facilities. This is his second visit to the organizations in six years.

OCTOBER 21, 2008

The Hotline takes its 2 millionth call.

FEBRUARY 8, 2007

The Hotline and Liz Claiborne Inc. announce the launch of loveisrespect.org, the National Teen Dating Abuse Helpline (NDAH).


The Hotline reaches the milestone of answering over 1.5 million calls.

FEBRUARY 27, 2006

Senator Biden leads a press conference at The Hotline to mark its 10th anniversary. He meets with advocates to talk about the technological improvements designed to help advocates respond to callers more quickly.

SEPTEMBER 26, 2006

Verizon Wireless offers direct connection to The Hotline through the #HOPE Initiative — dialing #HOPE from any Verizon Wireless phone instantly connects callers to The Hotline.


The Hotline concludes its Connections Campaign and raises $2.7 million to build the technological capacity of The Hotline to respond to more calls and provide better service.

AUGUST 2, 2003

The Hotline takes its one-millionth call. The caller is a battered woman looking for shelter. After speaking to a local crisis line and learning that shelters are full, she remembers the number of The Hotline, calls, and an advocate helps her find a place to stay.

OCTOBER 28, 2000

President Clinton signs the reauthorization of VAWA, supporting The Hotline.

FEBRUARY 21, 1996

The Hotline takes its first call.

AUGUST 17, 1995

The Texas Council on Family Violence receives a $1 million grant that establishes The Hotline.

SEPTEMBER 13, 1994

President Clinton signs VAWA, which authorizes the creation of the National Domestic Violence Hotline.

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