Support Animals: Helping to Heal

Support Animals: Helping to Heal

This post was contributed by advocates Graciela, Brianna and Rachel

support animalsThe effects of domestic violence on survivors can be profound and long-lasting. As medical and cosmetic technology has progressed, survivors have more options for removing or changing the physical evidence of abuse. But, healing the emotional effects can be more challenging. One option for survivors who are in the process of healing from abuse is working with a service or support animal.

Currently, there are three different kinds of support animals:

Service Dogs

A service animal is defined by law as, “a dog that is individually trained to do work or perform tasks for a person with a disability.” Examples of these service animals include seeing eye dogs that assist people who are blind or Canine Companion dogs that assist an individual who uses a wheelchair. These dogs require special training and certification to become licensed service dogs and are trained to work with a specific individual. They are protected under the Americans with Disabilities Act. Owners have the right to bring their service animal into public establishments, like a domestic violence shelter. “No pet” policies do not apply to these dogs because they are not considered pets, by law.

Emotional Support Animals

Emotional support animals are not limited to dogs and do not require special training or certification. They can be prescribed to a person by a medical or mental health professional to provide emotional support for issues like anxiety or depression. The primary function of this type of animal is to be a companion and provide emotional support, usually to a specific individual or household. While these animals are not explicitly covered under the Americans with Disabilities Act, owners do have some rights. For example, like service dogs, emotional support animals can live with their owners, regardless of “no pets” policies that an apartment complex or domestic violence shelter may have. They are also not subject to breed restrictions because of their role.

Therapy Dogs

Some therapists and nonprofits have special employees called therapy dogs. These dogs undergo special training and certification to provide emotional support and comfort for a wide variety of people. A therapy dog may provide comfort to people in the hospital, nursing homes or be a reading buddy for children. While these dogs perform a wonderful service, they do not fall into the same category as service or emotional support animals because their job is to provide support to a wide variety of people, as opposed to an individual.

Further legal information:
Some shelters work with animal rescues or vet offices to provide boarding or foster homes for pets while their owners are in the shelter. While this is a great option, they cannot require a person to use this option for their service animal. They are not considered pets under the law and that is not considered a reasonable accommodation under the ADA. The person benefits from having their service animal with them and separating them would cause an undue burden on the individual who needs the animal. The shelter can require that a person provides documentation of certification, but they cannot ask someone to prove a disability or explain why they need a service animal. If you are denied access to the shelter with your service animal, the shelter has broken the law. While this is not an issue you may be able to address immediately, you do have a right to pursue legal action. It would a good idea to contact a lawyer to consider legal action or a human rights organization to file a complaint. The laws are not as clear around emotional support animals and may vary by state.

Although by law service animals are not considered pets, they are often important and beloved members of people’s families. Working with a service or support animal can be a great option for those who are healing from abusive relationships. You can learn more about how to find a service animal here. And, check out the resources below for more information!

Additional Resources (all links are to PDFs):
ADA Service Animal Booklet 2014
Red Rover – Bringing Animals From Crisis to Care
U.S. Dept. of Housing and Urban Development Requirements

Comment section

9 replies
  1. [Admin note: This comment has been edited for safety per our community guidelines]

    Hello is there anyone wit any info about a service dog for a domestic violence survivor? I have ptsd and depression and I need to live on my own to be away from my abusers family. I just can’t be alone I feel unsafe and like someone is going to get me. In my domestic violence support group a lot of people have suggested a dog could help. And I read they could check the room to make sure it’s safe before I enter. I have two daughters and I’m trying to be strong for them I have too!

  2. Hi Conswelo,

    Thank you for your comment. It sounds like you have already taken some positive steps toward healing, which is really great to hear. You might consider checking out some of the resources in this post, like this one, to learn more about finding a support animal. You can also contact us directly by calling 1-800-799-7233 anytime or chatting online via this website from 7 a.m. to 2 a.m. Central time. Our advocates may be able to help you locate some resources in your area.

  3. Go to this link and the FAQs on the ADA (American Disability…
    These are laws pertaining to service dogs you would have to say the dog is to help in a way other than feeling safe, or companion or a therapy dog… I was shot in a DV incident in my face, also my arm… i had put my arm up to protect my face… so one bullet went through my arm into my face. I do have PTSD AND NIGHT TERRORS, but if the dog is “trained” (which you can train the dog, it is not required that it is trained by “professional trainer” where the dog can do something when you begin to have an anxiety attack to either stop it or ease it once you are in panic mode (like to come to you when you call his or her name) maybe touching or having it sit with you could help you feel better or ease your level of anxiety. I am trying to find what form my psychiatrist would need or to call… my psychiatrist does not know but said he thought it would be benificial for me because my Moms dog wakes me with her paw when I am having a nightmare, which I am diagnosed with night terrors, it’s a nightmare X a million. I never sleep at my apartment or go places alone but am wanting to start to try.


  4. Hi SusieQ,

    Thank you for sharing your story, and for the helpful information. It sounds like you have been through so much, and we hope you are getting the support you need and deserve. If you would ever like to speak confidentially with one of our advocates, you are welcome to call us at 1-800-799-7233 (24/7) or chat here on our website. We wish you the very best!

  5. I’m trying to find somewhere to place my puppy. She is registered emotional support dog. I have been dealing with this in a domestic violence relationship with my HUSBAND is currently locked up for domestic violence.

  6. Hi Denise,
    I am so sorry to hear about your puppy. I really hope you find a good home for her! I included this link from our website that might give you a good place to start: https://www.thehotline.org/help/pets/ You could also call our advocates to ask about placement for pets, as they have a lot of good resources. Please call 1-800-799-SAFE (7233) or 1-800-787-3224 (TTY for Deaf/hard of hearing) to talk to one of our advocates. Help is free, confidential and 24/7. You can also chat Click the “Chat Online Now” button to begin a chat. I hope this helps!

  7. That is really interesting that I cannot be denied access to the shelter with my service dog. If this were to ever happen, then it would be good to get a lawyer. Having someone who specializes in dog laws would be great.

Comments are closed.

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