Community Guidelines

The intent of The Hotline’s blog, Facebook page and Twitter account is to bring together survivors, victims, friends and family who have been affected by domestic abuse, and create a space where open discussion and sharing of stories, thoughts and opinions can occur. We want this to be a safe, positive and uplifting experience, so please keep the following guidelines in mind when posting comments and interacting with others.

Safety and Privacy
Please refrain from posting any information that may identify you or another individual. Remember that our blog and social media channels are accessible by the general public and anything you post can be seen by all visitors. Posting information such as real names, addresses, email addresses, or physical attributes should be avoided. Moderators may remove posts that include information deemed unsafe. If you are unsure about what may be considered unsafe, it is better to stay on the safe side and not include it in your post.

Please refrain from giving advice in your comments on situations that can be life-threatening. Feel free to share information that might be helpful to others in the community, but avoid telling others what they should do. We have a comprehensive resources page where visitors can go to receive professional advice from experts and specialists. Safety is our utmost concern and we do not want individuals posting advice that is incorrect and unbeneficial.

Respect and Courtesy
Please refrain from verbally attacking others posting comments in the blog, or the bloggers themselves. Do not name call, bully, harass anyone or make remarks that are racist, sexist, obscene or defamatory. Treat everyone with respect regardless of whether or not you agree with their views. If you disagree with a statement, feel free to speak your mind, but do so in a polite and respectful manner.

Please refrain from using obscenities in your posts. We want to respect everyone who participates and only use appropriate language. Posts with questionable language will be removed by moderators.

Topics and Discussion
Please try to stay on topic with your comments. Do not discuss issues that do not have anything to do with the topic of the particular blog or post you are commenting on. Also try to stay concise and to the point. Keep your comments clear and brief. While we encourage conversation, please do not overwhelm any of our channels by posting multiple comments in a row. If we feel that you are spamming the page and disrupting the conversation, we will delete the inappropriate posts.

We will also delete comments or wall posts that openly endorse products or services that The Hotline does not explicitly support. This also includes individual’s pages on Facebook, videos, personal campaigns and photos. We want to make sure that our users are provided the support and positive messages they deserve. If you would like to submit a type of media for our consideration, please email [email protected].

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