The Hotline Celebrates the Grand Opening of a New Digital Services Office in Washington, DC

domestic violence hotline

The Hotline Celebrates the Grand Opening of a New Digital Services Office in Washington, DC

For nearly 20 years, the National Domestic Violence Hotline has been headquartered in Austin, TX. We took our first call in 1996 and since then have received more than 3.5 million contacts. In 2013, we debuted our live chat services via, a crucial lifeline that gave victims and survivors another way to reach out if they couldn’t or didn’t want to speak by phone.

Now, in 2015, we are proud to announce that The Hotline is expanding to include an additional office in Washington, DC. On July 15, friends and partners from the U.S. Department of Health and Human Services, the National Football League (NFL) and within the DV field gathered with Hotline staff to celebrate the grand opening of our new digital services office.

Hotline DC Opening

More and more domestic violence victims and survivors rely on technology like computers, smartphones and tablets to search for help and information on domestic violence and dating abuse. By expanding our operations, The Hotline is better equipped to meet victims where they are by providing much needed services through online chat and text messaging. We are sharing the new space with the National Resource Center on Domestic Violence, one of the original resource centers created by the Family Violence Prevention Services Act (FVPSA).  Through projects like VAWnet and the DV Evidence Project, the NRCDV has been instrumental in collecting information critical to domestic violence service providers and making it easily accessible online.

Hotline DC Opening 2

This is an exciting time for The Hotline and all of our partners and supporters. Although small, the DC office represents the start of a big idea – digital service centers across the country, which will allow us to extend our capacity to serve victims and survivors during peak times in each time zone. It’s another step toward our goal of answering every call, chat and text for help.

Check out the video below to hear a few words from special guests at the grand opening:

We want to thank the U.S. Department of Health and Human Services, the U.S. Department of Justice, Office for Victims of Crime, and our partners at the NFL and Mary Kay Inc. for their support.

If you would like to show your support for victims and survivors of domestic violence, please consider making a gift to The Hotline

Comment section

2 replies
  1. Hi, I came to US in 2007 on visit. Because of my expertise and professional background in teaching, I was hired by a nonprofit religious organization in Houston Texas . They filed my R1 petition. It’s been seven years and I was still waiting for the positive response. Meantime the President of the organization persuaded me to work for his institute without legal work Authorization, kept me on low wages, discriminated against me in wages and treatment compared to their male teachers, in spite of my higher educational caliber and experience. When after being totally exhausted by him and his administration’s emotional harrasment, I left teaching. As retaliation to my action; they withdraw my case from immigration. There are at least two more teachers that I know of, who are treated in this way and every year they invite people from overseas, make publicity, collect funds announcing that they are hiring this scholar and after some time, dismiss them by verbal or emotional harassment. This organization is scamming public and professionals in this way at the same time, and also discriminating against women and female students. I am emotionally stressed as Iwill soon be on deportation and I have two kids who are US citizens and I have threats to Our lives in my country. I want someone to help me, Please.

  2. Hi Mrs. Husain,

    It sounds like you are a really stressful situation and I am grateful that you reached out. I want to make sure you get the best help possible. Our services and resources we are able to provide are specialized to domestic abuse in intimate partner relationship. We do have a couple resources that may help you. The first is the Immigration Counseling Center in Houston which is reachable at 713-953-0047. Also, locating your local legal aid organization through the website. According to, your local legal aid office is the Lone Star Legal Aid. I am also concerned that what you have experienced may be human trafficking. The Polaris Project maybe useful to you. I hope those resources are helpful to you

    Take care,
    Hotline Advocate LC

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