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history of the hotline

A Look at the History of The National Domestic Violence Hotline

With all the celebration around the reauthorization of the Violence Against Women Act, we have the chance to look back on the history of The Hotline, which was able to take its first call because of this very legislation. Here are some of our most important dates throughout the past 20 years:

  • September 13, 1994: President Clinton signs VAWA, which authorizes the creation of the National Domestic Violence Hotline.
  • August 17, 1995: The Texas Council on Family Violence receives a $1 million grant that establishes The Hotline.
  • February 21, 1996: The Hotline takes its first call.
  • October 28, 2000: President Clinton signs the reauthorization of VAWA, supporting The Hotline.
  • August 2, 2003: The Hotline takes its one-millionth call. The caller is a battered woman looking for shelter. After speaking to a local crisis line and learning that shelters are full, she remembers the number of The Hotline, calls, and an advocate helps her find a place to stay.
  • October 2005: The Hotline concludes its Connections Campaign and raises $2.7 million to build the technological capacity of The Hotline to respond to more calls and provide better service.
  • September 26, 2006: Verizon Wireless offers direct connection to The Hotline through the #HOPE Initiative — dialing #HOPE from any Verizon Wireless phone instantly connects callers to The Hotline.
  • February 27, 2006: Senator Biden leads a press conference at The Hotline to mark its 10th anniversary. He meets with advocates to talk about the technological improvements designed to help advocates respond to callers more quickly.
  • February 2006: The Hotline reaches the milestone of answering over 1.5 million calls.
  • February 8, 2007: The Hotline and Liz Claiborne Inc. announce the launch of loveisrespect.org, the National Teen Dating Abuse Helpline (NDAH). Today, this is referred to as the National Dating Abuse Helpline (NDAH).
  • October 21, 2008: The Hotline takes its 2 millionth call.
  • April 28, 2009: Vice President Joe Biden makes a visit to the National Domestic Violence Hotline and loveisrespect for a press event and tour of the facilities. This is his second visit to the organizations in six years.
  • October 13, 2009: The partnership between Marshalls and The Hotline for the Shop ‘til It Stops campaign officially launches with two fundraising and awareness events in Los Angeles and New York.
  • November 22, 2010: The Hotline ranks in the ‘Top 10 Best Places to Work’ in a report conducted by the Austin American Statesman and Workplace Dynamics. The Hotline is the only social services nonprofit ranked in the top 10 winners.
  • January 27, 2011: The leader of the NFL, Commissioner Roger Goodell, joins The Hotline to help bring awareness to domestic violence and to celebrate the 15th Anniversary. He joins Dallas Cowboys superstar Jason Witten, baseball great Joe Torre and others to kick off the yearlong campaign.
  • February 8, 2011: The National Dating Abuse Helpline joins forces with Break the Cycle to expand upon loveisrespect.org. This partnership creates the ultimate comprehensive online resource to engage and empower teens through dating abuse awareness.
  • September 26, 2011: loveisrespect announces the nation’s first dating abuse texting service. Vice President Joe Biden premieres the service by sending the first text to National Dating Abuse Helpline peer advocate Whitney Laas.
  • February 21, 2012: The Hotline celebrates its 16th anniversary. At this point, The Hotline currently has about 85 staff members, both paid and volunteer. Of those employees, 12 have been at The Hotline for over 10 years.
  • January 29, 2013: At a special congressional briefing, The Hotline announces they are expecting to reach a milestone nearly one year earlier than predicted — answering 3 million calls since its inception in 1996. While this is not a cause for celebration, it highlights the vital role that The Hotline continues to play in assisting victims of domestic violence.
  • March 7, 2013: President Obama reauthorizes the Violence Against Women Act, with provisions that extend the protection of Native American women and members of the LGBTQ community.
  • March 8, 2013: The Hotline is the only center in the nation that has access to service providers and shelters across the U.S. Today, The Hotline continues to grow and explore new avenues of service.
National Domestic Violence Hotline Awareness

Sheryl Cates Honored by Congressional Victims’ Rights Caucus Group

sheryl-with-lamar-21Sheryl Cates, CEO of the Texas Council on Family Violence, National Domestic Violence Hotline and loveisrespect.org, National Teen Dating Abuse Helpline received the Congressional Victims’ Rights Caucus Ed Stout Memorial Award for Outstanding Victim Advocacy.  Cates was nominated for the national award by Congressman Lamar Smith (R-TX-21) pictured, and presented the award by Congressman Ted Poe (R-TX-2), co-chair of the Caucus.

The Ed Stout award honors outstanding individuals, agencies and collaborative initiatives whose efforts directly benefit victims and survivors of crime, and promote individual and public safety.

announcement

Meadows and H-E-B Answer Emergency Call for Funding

May 7, 2009—The Meadows Foundation, Dallas, and H-E-B, San Antonio, have donated $639,000 in 2009 for direct services to aid Texans seeking emergency assistance because of domestic violence.

The Meadows Foundation has awarded a total of $364,000 since January in emergency grants to domestic violence agencies, including $175,000 which will be used for the 24-hour National Domestic Violence Hotline (NDVH) in Austin. H-E-B has announced a special grant of $100,000, which includes $25,000 for the Hotline and $75,000 for shelter programs in communities served by H-E-B. Texas Council on Family Violence (TCFV) will distribute community funds.

“These generous donations come at a time when the demand for services is increasing and many donors are scaling back philanthropic giving because of the depressed economy,” said Sheryl Cates, CEO of the Hotline and TCFV.  “It is a tribute to these two organizations that they have recognized and responded to a call for help so that vulnerable families will have somewhere to turn for help. Reports of increased demand for services at domestic violence shelters are being heard from many communities in Texas, and Hotline calls in the first quarter of 2009 are up significantly over 2008, with March up 43 percent. When families are under stress, incidents of abuse increase, resulting in increased calls to the Hotline and requests for safe shelter for families.”

Over the last five years, The Meadows Foundation has contributed approximately $3.1 million to 29 domestic violence service providers throughout Texas. “We recognize that domestic violence agencies are struggling this year to serve as many families as possible, even in the face of budget and staff reductions,” said Bruce Esterline, Vice President for Grants. “Because of the great need, our foundation will continue to review requests for emergency funding throughout 2009.”

As part of its ongoing commitment to the communities it serves, H-E-B strives to earn, build and maintain a positive relationship of trust, creating a tradition of caring that has come to be known as H-E-B’s Spirit of Giving. Winell Heron, group vice president of public affairs and diversity for H-E-B, said the company’s contributions program has been prioritized this year for direct services to families to help with basic needs, and this statewide gift was conceived as a way to reach many communities in a coordinated effort. “H-E-B prides itself in ‘helping families here,’ and we are deeply grateful to the staff of the National Domestic Violence Hotline and domestic violence shelters throughout the state for working so hard this year, under very challenging circumstances, to protect women, children and families.”

“The combination of $225,000 from The Meadows Foundation and H-E-B will help keep the Hotline service available to thousands more Texans,” Cates said. “We have estimated that as many as 44,000 Hotline calls could go unanswered if fundraising goals are not met, and Texas represents our second-highest state in call volume. We are extremely grateful for the support of The Meadows Foundation and H-E-B.  It is an outstanding example of corporate responsibility toward our communities.”

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The National Domestic Violence Hotline (NDVH), is part of the National Council on Family Violence headquartered in Austin, Texas, is a confidential 24/7 Hotline, established by Congress and funded by the Violence Against Women Act (VAWA). The confidential service provides crisis intervention, information and referral to victims of domestic violence, perpetrators, friends and families. Additional information may be obtained at www.ndvh.org or by calling 1-800-799-7233 or TTY 800-787-3224.

H-E-B was founded in Kerrville, Texas in 1905 with a single grocery store. For more than 100 years, H-E-B has been an innovative retailer known for low prices, fresh food, quality products and convenient services. The company has grown to more than 300 stores in Texas and Northern Mexico, with more than 70,000 employees. It conducts a wide range of efforts geared toward helping the community and the environment. H-E-B is one of the largest food chains in the United States, with annual sales more than $15 billion, and is the largest privately held company in Texas.

Contact:
Patty Gonzales, Communications Manager
(512) 685-6366 Office
pgonzales@tcfv.org