The Hotline, One Year Later

one-year-laterAt this time last year, we were still reeling from the disturbing footage of former Baltimore Ravens running back Ray Rice knocking his then-fiancee unconscious in an elevator. In the month after that footage was released, contacts to The Hotline spiked by 84%, and the media was discussing domestic violence at an unprecedented level. Although resources for domestic violence programs, including The Hotline, were stretched thin, ultimately the event brought a too-often ignored and misunderstood issue to light in new ways.

This week, USA Today profiled The Hotline and showcased a portrait of progress one year later. Thanks to generous contributions from our partners and supporters, including the National Football League, we have been able to hire additional staff and fulfill crucial operational needs in order to accommodate the increase in contact volume we’ve experienced since last September. This summer, with support from the U.S. Department of Health and Human Services, the Department of Justice Office for Victims of Crime, the NFL and Mary Kay Inc., we opened an office in Washington, DC, allowing us to expand our digital service capabilities and increase opportunities to be involved in important policy work on The Hill. Thanks to additional resources, over the first seven months of 2015, The Hotline and loveisrespect answered 185,845 contacts, 61,106 more than we did over the same period in 2014. We’ve been able to answer 72% of all contacts, compared to 59% during the same period last year. This means we are getting ever closer to our goal of answering every call, chat and text that we receive.

The conversation around domestic violence has changed over the past year, but there is still much work to do. We still need more education and prevention programs at all levels, and we must keep fighting to eradicate stigmas around victims and survivors. It’s also crucial that we continue strengthening and enforcing laws regarding domestic violence in order to support survivors in the most effective ways.

We believe that whenever someone reaches out for help in a domestic violence situation, they deserve access to compassionate support and resources that meet them where they are. The Hotline’s mission is to be the lifeline that connects all who are affected by abuse to the support and services they need. If you would like to join us in supporting domestic violence survivors, learn more about how you can get involved.


Hotline Statement Regarding Dismissal of Charges Against Ray Rice

In light of today’s news that a judge dismissed domestic violence charges against former Baltimore Ravens running back Ray Rice, The Hotline is releasing the following statement:

It is not uncommon for first-time offenders, like Ray Rice, to have charges dropped after completing batterers intervention programs. For the past year, this case has brought the dynamics of domestic violence to the forefront of national conversation. It is our hope that these important conversations about the complexity of domestic violence do not end with this decision and victims of domestic violence reach out for help by contacting The National Domestic Violence Hotline at 1-800-799-SAFE or  It is important that people living in violent situations do not view this decision as evidence that the abusive partner prevails or goes unpunished.


Ray Rice, the NFL, and What We Know About Domestic Violence

no-excuseThe recent events and media coverage surrounding Ray Rice and the NFL have created a powerful swell of conversation about domestic violence. Many people are speaking outsharing personal stories, and calling for less victim-blaming and more accountability for abusers and their public enablers. While we are outraged by the stories we hear daily at the Hotline, we are heartened by the support of so many people who recognize that there is no excuse for abuse.

Often, a lack of understanding about the dynamics of abuse leads to misguided comments and notions about why victims stay with their abusive partners, or how domestic violence isn’t that pervasive of an issue (because it’s so often hidden from the public). At the Hotline, there are a few things we know for sure about domestic violence:

Domestic violence happens everyday, in every community. Studies show that domestic violence affects roughly 12 million people in the United States. However, abuse is often not reported, in many cases due to a victim’s fear or not knowing where to turn. Maybe you know someone – a friend, a family member, a coworker – who is experiencing abuse at home with their partner. Maybe you’re experiencing it yourself. Whatever the case, please know that help is out there.

Domestic violence does not discriminate. It can happen to anyone, regardless of race, gender, sexual orientation, socioeconomic status, or religion.

Domestic violence isn’t just physical abuse. The media tends to focus on physical abuse, but domestic violence includes emotional, verbal, sexual, and/or financial abuse.

Domestic violence is complex. Each person’s situation is unique, and there is no one-size-fits-all solution to domestic violence. There are many reasons victims stay in abusive relationships. What they need – what they deserve – are resources and support to help them find their own paths to safety.

Domestic violence is not the victim’s fault. The choice to be abusive lies solely with the abusive partner.

We believe that ALL people deserve to feel safe and respected in their relationships. If you or someone you know needs help, we are here to support you. Contacts to the Hotline are anonymous and confidential. Call us 24/7 at 1-800-799-SAFE (7233), or chat here on our website Monday through Friday, 9am-7pm CT.

$20 covers the total cost of one phone call to the Hotline, and one phone call can be life-changing. If you would like to show your support for domestic violence victims and survivors with a donation, please fill out our secure online donation form. Thank you!


The Hotline Believes Abuse is Never Acceptable

dvinthenewsYou’ve probably been hearing about Ray Rice, the 27-year-old running back for the Baltimore Ravens. Rice has recently been charged with aggravated assault (a felony) against his fiancée, Janay Palmer.

Here at the hotline, we’ve been watching Rice’s case unfold. No matter what happens with this individual case, we wanted to take this opportunity to reiterate that violence within a relationship is NEVER acceptable. We know that abuse can happen to anyone, regardless of gender, race, economic status, sexual orientation, or religion. And it’s not okay. It is never okay.

We’ll continue to monitor this case and share our comments as it continues. Remember, if you are experiencing abuse or know someone who is, our advocates are available by phone 24/7 at  1-800-799-7233, or by chat through our website Monday through Friday, 9am-7pm CST. Please get in touch with us. We’re here to help.