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hopeline

Celebrate Earth Day with HopeLine from Verizon


hopeline
Are you looking for a way to reuse and recycle this Earth Day AND help victims of domestic violence? Look no further: the hotline has partnered with HopeLine from Verizon, a program
that accepts no-longer-used wireless phones and accessories and turns them into lifelines for victims. Through HopeLine, Verizon has donated hundreds of thousands of phones and awarded millions of dollars in cash grants to partner agencies.

HopeLine phones are refurbished phones that are equipped with 3,000 anytime minutes of airtime and texting capabilities. Any wireless phone, regardless of manufacturer or service provider, can be accepted. The refurbished phones come with Verizon Wireless Nationwide Coverage, Call Forwarding, Call Waiting, 3-Way Calling, Caller ID, Basic Voice Mail and texting. HopeLine phones are available to survivors affiliated with participating domestic violence agencies.

For many victims and survivors of domestic violence, access to a wireless phone and voice mailbox can help them rebuild their lives and provide a safe way to communicate with friends, family, agency and shelter support staff, and current or prospective employers. If you would like to start a phone drive in your community on behalf of the hotline, just fill out your information and we will be in touch with you.

This Earth Day, join with Verizon and the hotline to reuse, recycle, and provide much needed support to victims of domestic violence!

 

online-chat

Live Chat Services Have Arrived

online-chatOn February 1996 the Hotline took its very first call.

Today, backed by more than 17 years of dedicated work, we’re proud to announce the expansion of our national Hotline services to include live online chat.

Now, in addition to calling 1-800-799-SAFE (7233) you also have the option of chatting with an advocate right here on our new, revamped website. You’ll receive the same one-on-one, real-time, confidential information from a trained advocate as you do if you call by phone.

This service is made possible by a $250,000 donation from Verizon, through its HopeLine program. Verizon has also given the hotline an opportunity to receive an additional $250,000 in matching funds through a national wireless phone drive. Learn how you can help.

What’s so great about chat?

  • If you don’t feel comfortable talking with an advocate on the phone, now you have another option for getting direct help.
  • If it’s not safe for you to call, chatting might be a better option for you.
  • It allows us to bridge devices. We know that people are accessing the Internet through their phones more and more, so now our site (and chat) can be reached via your mobile phone.

What else do you need to know?

  • You don’t need to download anything to use it — just click the chat icon.
  • This is not a public chat room — it’s a one-on-one chat session with an advocate.
  • It’s still completely confidential and anonymous.

Who Can Chat? About What?

Anyone seeking help or questioning something going on in their relationship can chat. You can ask for advice for yourself or for a friend in need. Every day we speak with victims, survivors, friends, family, coworkers, those who identify as abusive and others.

The support and assistance you’ll receive via chat is the same as what you’ll receive via telephone. Check out “What Can The Hotline Help You With?” to learn more.

If you have any questions or concerns about the service, leave a comment below. As always, your safety is most important to us and it could be helpful to remember to click out of the site when you’re done chatting and clear your online history.

Watch this video to see how to chat: 

Verizoncheckpresenting

Verizon Donates $250,000 to Launch Online Chat Service

VerizoncheckpresentingAnyone looking for information or help will now be able to chat live online with hotline advocates thanks to a $250,000 donation from Verizon, through its HopeLine program. Verizon has also given the hotline an opportunity to receive an additional $250,000 in matching funds through a national wireless phone drive.

HopeLine from Verizon collects no-longer-used cell phones and accessories in any condition from any service provider and turns them into support for domestic violence prevention organizations and local shelters in the form of cash grants, and wireless phones with text and voice service.

“Verizon leverages its technology and resources to help solve critical social issues,” said Torod Neptune, chief communications officer for Verizon Wireless.  “Partnering with the hotline to launch this online service will now provide victims with yet another way to get the help they need when they need it in the way they want it.”

Verizon has been a longtime supporter of the hotline. We are grateful for their generous gift that will extend our reach to help more victims in more ways.

To celebrate the launch of chat service and the very special visit of Vice President Joe Biden, many important Verizon team members joined us in Austin last week, including Senior Vice President of Human Resources, Alan Gardner; Executive Director of Public Affairs, Elva Lima; Vice President of External Affairs, David Russell and Vice President of Governmental Affairs, Richard Lawson. Below is a compilation of their time with us.

Consider hosting a phone drive in your community to raise phones to support the HopeLine project. Learn how.

 

how-i-see-dv

This October, Tell Us How You See DV

October, Domestic Violence Awareness Month (DVAM), starts today!

Last year, our 30 days of DVAM challenges had us talking about on-going wellness, evaluating our own behavior in relationships, building support systems and reaching out to friends and those in need.

This Domestic Violence Awareness Month, we’re focusing even more on you and want to hear How You See DV (domestic violence) within your life. Join us for our How I See DV campaign throughout the month to share your own message.

DV affects lives in different ways. Maybe you’ve witnessed or experienced it firsthand in your own home. Maybe you know someone else who has. Perhaps you’re noticing it more often in pop culture and news, or you overheard someone loudly yelling at their partner in public and it left you feeling unsettled (unhealthy behaviors are red flags — we’re talking about those, too).

This month, join us in this collaborative effort to bring more visibility to the growing problem of domestic violence. DV affects a large percentage of Americans but it’s still a taboo subject. We need to bring this ‘behind closed doors’ problem out into the open and acknowledge how it affects our communities, our families and our lives.

We Need You

This October, we’re inviting everyone to speak up. Tell us about a time when you saw domestic violence firsthand. Tell us about the effects of DV in your workplace, friend circle or larger community. Tell us why it is important to you to speak up now.

Here’s how:

  • Connect with us on Twitter and on Facebook and like/share our images, statuses and blog posts with your networks. Don’t forget to engage in discussions on our blog and Facebook pages by leaving comments
  • Tweet, Facebook, Vine, Instagram about the campaign, sharing your perspective on domestic violence by using the hashtag #SeeDV
  • Create a video around the campaign using Vine, Instagram Video or Youtube, linking your content to ours with the hashtag #SeeDV
  • Join us back here at the blog every Friday to see if one of your tweets, videos or photos has made our Friday round up
  • Let us know what you or your community are doing for DVAM

Read Blog Posts By Special Guest Writers

We’re starting the conversation around different perspectives on domestic violence by featuring guest writers all October. We reached out to free-thinking community leaders that range from athletes to activists. Check out our blog all month to see differing views on this very important issue.

Get Inspired

Need some inspiration? Check out our campaign landing page for ideas, as well as tweets and statuses you can use today.

HopeLine & Three Minutes for Three Million

This DVAM, we’re supporting HopeLine for Verizon. Sign up to host your own phone drive to help victims in need.

We also recently reached an important milestone at the hotline — we answered our three millionth call. To recognize this moment, we’re asking our friends to pledge Three Minutes for Three Million. Sign up and commit to spending three minutes actively strengthening a relationship in your life. This could mean spending three minutes calling a family member, catching up with a friend or even bonding with your significant other.

We look forward to spending this month raising awareness with you and sparking change by sharing how we #SeeDV.

 

We at the hotline care very deeply about the safety of anyone using our services. Please keep in mind that sharing personal stories could jeopardize your safety if you are currently in an abusive relationship, or have recently left an abusive partner. If you would like to discuss your unique situation and receive support, please call 1-800-799-7233.

history of the hotline

A Look at the History of The National Domestic Violence Hotline

With all the celebration around the reauthorization of the Violence Against Women Act, we have the chance to look back on the history of The Hotline, which was able to take its first call because of this very legislation. Here are some of our most important dates throughout the past 20 years:

  • September 13, 1994: President Clinton signs VAWA, which authorizes the creation of the National Domestic Violence Hotline.
  • August 17, 1995: The Texas Council on Family Violence receives a $1 million grant that establishes The Hotline.
  • February 21, 1996: The Hotline takes its first call.
  • October 28, 2000: President Clinton signs the reauthorization of VAWA, supporting The Hotline.
  • August 2, 2003: The Hotline takes its one-millionth call. The caller is a battered woman looking for shelter. After speaking to a local crisis line and learning that shelters are full, she remembers the number of The Hotline, calls, and an advocate helps her find a place to stay.
  • October 2005: The Hotline concludes its Connections Campaign and raises $2.7 million to build the technological capacity of The Hotline to respond to more calls and provide better service.
  • September 26, 2006: Verizon Wireless offers direct connection to The Hotline through the #HOPE Initiative — dialing #HOPE from any Verizon Wireless phone instantly connects callers to The Hotline.
  • February 27, 2006: Senator Biden leads a press conference at The Hotline to mark its 10th anniversary. He meets with advocates to talk about the technological improvements designed to help advocates respond to callers more quickly.
  • February 2006: The Hotline reaches the milestone of answering over 1.5 million calls.
  • February 8, 2007: The Hotline and Liz Claiborne Inc. announce the launch of loveisrespect.org, the National Teen Dating Abuse Helpline (NDAH). Today, this is referred to as the National Dating Abuse Helpline (NDAH).
  • October 21, 2008: The Hotline takes its 2 millionth call.
  • April 28, 2009: Vice President Joe Biden makes a visit to the National Domestic Violence Hotline and loveisrespect for a press event and tour of the facilities. This is his second visit to the organizations in six years.
  • October 13, 2009: The partnership between Marshalls and The Hotline for the Shop ‘til It Stops campaign officially launches with two fundraising and awareness events in Los Angeles and New York.
  • November 22, 2010: The Hotline ranks in the ‘Top 10 Best Places to Work’ in a report conducted by the Austin American Statesman and Workplace Dynamics. The Hotline is the only social services nonprofit ranked in the top 10 winners.
  • January 27, 2011: The leader of the NFL, Commissioner Roger Goodell, joins The Hotline to help bring awareness to domestic violence and to celebrate the 15th Anniversary. He joins Dallas Cowboys superstar Jason Witten, baseball great Joe Torre and others to kick off the yearlong campaign.
  • February 8, 2011: The National Dating Abuse Helpline joins forces with Break the Cycle to expand upon loveisrespect.org. This partnership creates the ultimate comprehensive online resource to engage and empower teens through dating abuse awareness.
  • September 26, 2011: loveisrespect announces the nation’s first dating abuse texting service. Vice President Joe Biden premieres the service by sending the first text to National Dating Abuse Helpline peer advocate Whitney Laas.
  • February 21, 2012: The Hotline celebrates its 16th anniversary. At this point, The Hotline currently has about 85 staff members, both paid and volunteer. Of those employees, 12 have been at The Hotline for over 10 years.
  • January 29, 2013: At a special congressional briefing, The Hotline announces they are expecting to reach a milestone nearly one year earlier than predicted — answering 3 million calls since its inception in 1996. While this is not a cause for celebration, it highlights the vital role that The Hotline continues to play in assisting victims of domestic violence.
  • March 7, 2013: President Obama reauthorizes the Violence Against Women Act, with provisions that extend the protection of Native American women and members of the LGBTQ community.
  • March 8, 2013: The Hotline is the only center in the nation that has access to service providers and shelters across the U.S. Today, The Hotline continues to grow and explore new avenues of service.
announcement

National Domestic Violence Hotline Projects Three Million Calls One Year Earlier Than Expected

Washington, DC – The National Domestic Violence Hotline (NDVH) announced that it expects to reach a critical milestone nearly one year earlier than expected – answering three million calls since the hotline’s inception in 1996. Today’s announcement was made at a special congressional briefing to highlight the important role the NDVH plays in assisting all victims of domestic violence.

The NDVH is a nationwide organization staffed by highly trained advocates who give victims of abuse lifesaving tools and referrals to programs that can immediately help. Unlike hotlines serving only one state or geographic area, the NDVH provides access to the largest national network of resources and shelters and is available 24 hours a day, seven days a week in 170 languages. Last year, the hotline received 265,000 calls from victims, survivors, their families and friends, service providers and abusers.

“The positive news is that more people in crisis are accessing the hotline for help and utilizing the services and resources we provide,” said Katie Ray-Jones, President of the NDVH. “But it’s also a sad and sobering reminder that domestic violence continues to be a national health problem in our country.”

The congressional briefing brought together a panel of experts to discuss the issue of domestic violence — what it means and how best to tackle the growing need for services and technology to support victims of abuse. The panel included representatives from the NDVH, Casa de Esperanza and Verizon Wireless.

“Because one in four Latinas will experience domestic violence in their lifetime and Hispanics comprise over 20 percent of the callers to the hotline, we believe that greater access to information and resources like the NDVH for Latino communities is vital in our outreach and support of victims,” said Amy Sanchez, chief executive officer for external relations of Casa de Esperanza.

The NDVH provides help to members of all communities regardless of race, age, gender or sexual orientation. As a non-profit organization, the hotline relies on the generous support of individuals, private gifts from corporations and foundations as well as federal grants.

“Today’s announcement underscores the need for strong public/private partnerships and corporate resources to increase awareness of domestic violence and further prevention efforts,” said Elva Lima, executive director of public relations for Verizon Wireless. “We are honored to be a part of today’s panel and committed to our partnership with the NDVH.”

Exclusive to Verizon, HopeLine puts Verizon technology and the nation’s most reliable and largest wireless network to work in communities by turning no-longer-used wireless phones and accessories into support for victims and survivors of domestic violence and helps protect the environment by disposing of wireless phones and accessories in an environmentally sound way. Those seeking help can also dial #HOPE from their Verizon wireless phones to be connected directly to the NDVH.

Callers to the hotline may be experiencing physical abuse, sexual abuse, emotional/verbal abuse, addiction and abuse, financial abuse, reproductive coercion and many other complex circumstances and situations.

“Unlike other important milestones, like birthdays or anniversaries, responding to three million calls at the hotline is not a cause for celebration.” said Dyanne Purcell, chief executive officer of the NDVH.   “Our hope is that today’s announcement and discussion elevate the dialogue and heighten awareness about the issue of domestic violence.”

About The National Domestic Violence Hotline

Operating around the clock seven days a week, 24/7, confidential and free of cost, the National Domestic Violence Hotline (NDVH) provides crisis intervention, information and referral services to victims of domestic violence, their friends and families and even their abusers. Callers to the emergency hotline, 1-800-799-SAFE, can expect highly-trained experienced advocates to offer compassionate support, counseling and instruction for finding safety. Visitors to www.NDVH.org can find information about domestic violence, safety planning, local resources, and ways to support the organization. The NDVH has the largest nationwide network of programs and expert resources and regularly shares insight about domestic violence with government officials, law enforcement agencies, media and the general public. The NDVH is a non-profit organization established in 1996 as a component of the Violence Against Women Act (VAWA). It relies on the generous support of individuals, private gifts from corporations and foundations and federal grants. For more information, visit www.NDVH.org or call 512.794.1133.

announcement

Our Three Millionth Call Will Come One Year Earlier Than Expected

Today The Hotline is announcing that we expect to reach a critical milestone nearly one year earlier than expected — answering three million calls since The Hotline’s inception in 1996. Today’s announcement was made at a special congressional briefing to highlight the important role The Hotline plays in assisting victims of domestic violence.

“The positive news is that more people in crisis are accessing The Hotline for help and utilizing the services and resources we provide,” said Katie Ray-Jones, president of The Hotline. “But it’s also a sad and sobering reminder that domestic violence continues to be a national health problem in our country.”

The congressional briefing brought together a panel of experts to discuss the issue of domestic violence — what it means and how best to tackle the growing need for services and technology to support victims of abuse. The panel included representatives from the The Hotline, Casa de Esperanza and Verizon Wireless.

“Because one in four Latinas will experience domestic violence in their lifetime and Hispanics comprise over 20 percent of the callers to The Hotline, we believe that greater access to information and resources like The Hotline for Latino communities is vital in our outreach and support of victims,” said Amy Sanchez, chief executive officer for external relations of Casa de Esperanza.

The Hotline provides help to members of all communities regardless of race, age, gender or sexual orientation. As a non-profit organization, we rely on the generous support of individuals, private gifts from corporations and foundations as well as federal grants.

“Today’s announcement underscores the need for strong public/private partnerships and corporate resources to increase awareness of domestic violence and further prevention efforts,” said Elva Lima, executive director of public relations for Verizon Wireless. “We are honored to be a part of today’s panel and committed to our partnership with the The Hotline.”

Exclusive to Verizon, HopeLine puts Verizon technology and the nation’s most reliable and largest wireless network to work in communities by turning no-longer-used wireless phones and accessories into support for victims and survivors of domestic violence and helps protect the environment by disposing of wireless phones and accessories in an environmentally sound way. Those seeking help can also dial #HOPE from their Verizon wireless phones to be connected directly to The Hotline.

Callers to The Hotline may be experiencing physical abuse, sexual abuse, emotional/verbal abuse, addiction and abuse, financial abuse, reproductive coercion and many other complex circumstances and situations.

“Unlike other important milestones, like birthdays or anniversaries, responding to three million calls at the hotline is not a cause for celebration,” said Dyanne Purcell, chief executive officer of The Hotline. “Our hope is that today’s announcement and discussion will heighten the dialogue and awareness about the issue of domestic violence.”

Domestic Violence Awareness Month

DVAM Challenge 11: The Journey of Hope

In honor of DVAM, we have teamed up with Verizon for the Journey of Hope. The Journey of Hope is a cross-country bus tour which will help raise awareness of domestic violence and provide resources to those affected by it.

“We are honored to be a part of Verizon’s campaign to help end domestic violence and pleased to partner with a corporation that inspires their employees and community members to get involved in this important social issue,” said our own Katie Ray-Jones, president of The Hotline and The National Dating Abuse Helpline, who will be travelling with the bus for several stops. “Verizon is a key supporter in our mission to prevent this silent epidemic, and we look forward to seeing the communities’ response to our efforts.”

The Journey of Hope kicked off its trip on Oct. 3 in Basking Ridge, N.J. at Verizon’s headquarters with a Walk for Hope event. More than 500 employees joined together to support domestic violence victims and survivors (Verizon pledged to donate $100 to The Hotline for every staff member that attended) and teen recording artist Jasmine Villegas was on hand to offer entertainment to participants.

Throughout the tour, members of the travelling group, including Katie, will speak with people affected by domestic violence and those working to end domestic violence in our communities. Everyone is invited to visit the bus, which will stop in six cities, to share their stories of support, survival, hope and perseverance.

People who visit the bus will also have the opportunity to donate used cell phones to Verizon’s HopeLine project (which we highlighted in DVAM challenge 10). Phones collected through the HopeLine recycling drives are either refurbished and sold or recycled, and the proceeds are donated to organizations that work against domestic violence in the form of cash grants and prepaid Verizon Wireless phones for survivors.

Since the launch of HopeLine in 2001, Verizon has awarded more than $14.2 million in cash grants to domestic violence agencies around the country, and nearly 123,000 phones have been handed out to those affected by domestic violence.

At The Hotline, we want to thank Verizon for their longstanding commitment to making a positive difference in the lives of those affected by domestic violence.

DVAM Challenge 11:

Raise awareness and show your support for those affected by domestic violence by wearing a purple piece of clothing. When people ask you about your outfit, tell them about domestic violence and DVAM. And don’t forget to send us a picture of your purple clothes — email us at submissions@ndah.org.

Domestic Violence Awareness Month

DVAM Challenge 10: Take a Stand

Our DVAM Challenge is just part of a nationwide effort to unite efforts in ending domestic violence. This week’s theme is “Take a Stand!” To inspire you to make a commitment to ending violence, here are some ideas from organizations, companies and communities participating in DVAM.

Purple Light Night
The Covington Domestic Violence Task Force in Washington encourages residents in their county to exchange the white light bulbs on their front porches for purple bulbs during the month of October. This campaign, called Purple Light Nights, aims to have all residents shine purple light to show that domestic violence has no place in their community. This campaign started locally but soon spread to a global campaign in 23 states, Canada, and Guam. Purple light bulbs are available at most home stores and cost only around $5, so participating in a Purple Light Night is an impactful but inexpensive way to raise awareness of domestic violence.

Flowers on the Lake
Calcasieu Women’s Shelter in Lake Charles, La. hosts an event every October to honor those who have lost their lives to domestic violence. Attendees place flowers into the lake in memory of their loved ones, sing songs and read meaningful poems. Getting together with people you know to memorialize victims of domestic violence is a beautiful way to honor DVAM.

Donate Your Used Cell Phone
Verizon Wireless has shown a longtime commitment to ending domestic violence. In tomorrow’s post, we’ll be highlighting their special bus tour, Journey of Hope. One program you could get involved with is HopeLine by Verizon. This program takes donated cell phones, refurbishes them and then gives them to domestic violence survivors to help them rebuild their lives. Wireless phones can serve as a vital link to emergency and support services and as a reliable connection to employers, family and friends. Phones from all carriers are accepted by HopeLine, so visit the Verizon website to find out how to donate your old device when you decide to upgrade.

Share Information with your Community
Several Texas high schools have partnered with their local sheriff’s department to spread awareness during DVAM. During games, football teams will wear purple stickers on their helmets to support healthy relationships. Games will also feature announcements about domestic violence and information will be passed out to spectators during the game. You too can make a difference by wearing purple. Pin a small ribbon to your shirt and when people ask what it’s for tell them about domestic violence and DVAM.

Decorate Your Home with Purple
Liberty House, a domestic violence program in Georgia, encourages their townspeople to decorate their businesses, doors and mailboxes with purple ribbons to raise awareness. Decorate your house with purple and encourage your neighbors to do the same by sharing domestic violence information with them.

DVAM Challenge 10: for today’s challenge, introduce a purple item to your home or office. We encourage you to pick up a purple lightbulb, tie a purple ribbon to your door or print a purple sign for your space. Please share with us how you are incorporating purple to your space. When someone asks you about the item, be sure to inform them that it is Domestic Violence Awareness Month. If you’d like, you can email a picture to us at submissions@ndah.org.

(Preview for tomorrow’s challenge: wear purple! Plan your outfit accordingly)

National Domestic Violence Hotline Awareness

Citi Employees’ Recycled Phones Help Domestic Violence Victims

We are incredibly grateful for the support we’ve received from Citi and Verizon Wireless. We wanted to share this article written by Irene Blake, Coordinator of Citi’s US “Wireless Drop-Off” to share their impressive support of The Hotline. The picture shows The Hotline Advocates giving thanks.

Citi holds a drive each year to gather and donate wireless devices our employees no longer need. The drive is an important component of our Sustainable Technology program, and combines Citi’s commitment to responsible asset management through recycling with our passion for active involvement in the communities where we work and live.

In 2011, our US employees collected more than 2,500 no-longer-used wireless devices. We wanted not only to keep them out of landfills, but also to give them new life while helping those in need. We worked with HopeLine® from Verizon  to have our “data-scrubbed” devices recycled and disposed of under a zero-landfill policy.

Even more importantly, Citi and Verizon Wireless are turning these donations into support for domestic violence victims. Our donated devices are being put to work in the community through a $10,000 grant awarded to the National Domestic Violence Hotline (NDVH). This grant will aid NDVH in its mission to provide support to domestic violence victims through advocacy, safety planning, resources and most importantly hope.

Now in its sixth year, Citi’s “Wireless Drop-Off” is one of the ways we are working to promote environmental and social sustainability. To date, we have recycled more than 15,000 mobile devices through this program and donated $76,000 to non-profit agencies that work to combat domestic violence.

For more information on HopeLine from Verizon, visit www.verizonwireless.com/hopeline. Learn more about Citi’s environmental and social responsibility efforts here.

National Domestic Violence Hotline Awareness

Verizon Wireless HopeLine Program Provides Support for Victims

verizon wirelessVerizon’s Nokia Shade cell phone has become available online. This is the first phone to have #HOPE pre-programmed in the contact list. Customers who dial #HOPE from the Nokia Shade or from any Verizon Wireless phone are automatically connected to the National Domestic Violence Hotline (The Hotline).

Verizon Wireless has been a long time champion for Domestic Violence prevention. They run a HopeLine program year round which collects no-longer used wireless phones, batteries, and accessories and provides them to victims of domestic violence. According to The Hotline CEO Sheryl Cates, Verizon’s efforts have been a great success.

“Over the past year, the Hotline received more than 1,000 calls through #HOPE, so it’s clear that many victims are relying on wireless technology and #HOPE from Verizon Wireless as a vital safety link for them and their families,” said Sheryl Cates, CEO of the National Domestic Violence Hotline. “We are happy to see Verizon Wireless and Nokia take the next step and pre-program #HOPE into the Nokia Shade device. This quick and easy access to the Hotline and our advocates will make it even easier for victims to find the resources they need for safety and independence.”

Please click here for more information about Verizon’s efforts.

announcement

Verizon Wireless Offers Direct Connection To National Domestic Violence Hotline Through The #Hope Initiative

BASKING RIDGE, N.J. – In times of danger, domestic violence victims need access to resources that will provide assistance, and are easily accessible and secure.  Verizon Wireless encourages any victim or anyone looking for information on the issue to dial #HOPE from any Verizon Wireless phone.  Callers will be instantly connected to the National Domestic Violence Hotline for professional and confidential help. The call is toll and airtime free.

“We see about 1,500 calls to #HOPE each year, driving home the importance of wireless phones for domestic violence victims who use wireless technology to connect to the help they need,” said Denny Strigl, president and CEO of Verizon Wireless. “For the past 10 years, the National Domestic Violence Hotline has served as a safe haven for people touched by domestic violence, and Verizon Wireless is proud to provide our customers with this resource to get help and information.”

#HOPE is a service available across Verizon Wireless’ nationwide wireless network through the company’s HopeLine® phone recycling program. Customers simply dial the keys (#4673) plus the send key to be directly connected to the National Domestic Violence Hotline where they can receive the help they need through empowerment-based crisis intervention, information and resources. Since 1996, the Hotline has answered 1.5 million calls and responds to 17,000 calls on average each month.  More than a simple toll free number, the Hotline is available 24 hours a day, 365 days a year and can provide its services in more than 140 languages at 1-800-799-SAFE or on the web at www.ndvh.org.

“Since its inception, the Hotline has become the vital link to safety for victims of domestic violence and their families, with call volume increasing over 200 percent over the past ten years,” said Sheryl Cates, chief executive officer of the National Domestic Violence Hotline.  “#HOPE from Verizon Wireless brings increased access to the Hotline and a valuable sense of security to those in need by enabling them to quickly and easily use their wireless phones to connect to resources for safety and independence.”

#HOPE is one initiative in Verizon Wireless’ long-standing commitment to domestic violence prevention through the company’s HopeLine program.  HopeLine collects wireless phones and accessories from any wireless service provider, and then refurbishes the phones or recycles them in an environmentally sound way. Proceeds from the HopeLine program benefit victims of domestic violence and non-profit advocacy agencies, providing essential communication tools of wireless phones and wireless services, and financial grants.

For more information about Verizon Wireless’s HopeLine program, visit www.verizonwireless.com/hopeline.
# # #

About Verizon Wireless
Verizon Wireless owns and operates the nation’s most reliable wireless network, serving 54.8 million voice and data customers. Headquartered in Basking Ridge, N.J., Verizon Wireless is a joint venture of Verizon Communications (NYSE:VZ) and Vodafone (NYSE and LSE: VOD). Find more information on the Web at www.verizonwireless.com.  To preview and request broadcast-quality video footage and high-resolution stills of Verizon Wireless operations, log on to the Verizon Wireless Multimedia Library at www.verizonwireless.com/multimedia.

MEDIA CONTACT:
Debra Lewis
Verizon Wireless
908.559.7512
Debra.Lewis@VerizonWireless.com