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dec-hotline-hope

A Conversation with a Hotline Advocate: Josephine

“My hope is that one day our phones will stop ringing, and we will all live in a nonviolent world where everyone is treated with respect.” – Josephine S., Hotline advocate since 1996

Josephine has been answering the phones as an advocate at The Hotline for 20 years. This holiday season, she is sharing thoughts about her work and why she’s thankful for those who support The Hotline.

I’ve been answering calls at the National Domestic Violence Hotline since day one when the phones began ringing in 1996. As a survivor myself, I know what it’s like to be in a shelter with your kids. I understand why people stay or go back to abusive relationships. I also know there’s help and no one has to suffer alone.

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dec-hotline-hope

A Conversation with a Hotline Advocate: Paula

“Knowing that there’s someone on the other end of the phone, I think that makes a big difference in a lot of survivors’ lives.” – Paula M.

Paula has been answering the phones as an advocate at The Hotline for 18 years. This holiday season, she is sharing thoughts about her work and why she’s thankful for those who support The Hotline.

In 1998, when I came to the National Domestic Violence Hotline as an Americorps volunteer, I had no idea that I was a survivor, too. The father of my children was a wonderful provider, but I still knew something wasn’t right when the emotional abuse periodically escalated to physical violence.

Growing up, I would see members of my family being abused. I knew it was wrong, but I didn’t know what to do. No one talked about it, so I thought it was normal, but it still didn’t feel good.

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