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Job: Family Violence Services Coordinator

Title Family Violence Services Coordinator
Location Austin, TX
Job Information

General Position Purpose Statement

The Family Violence Services Coordinator reports to the Family Violence Services Manager and sees through the following direct functions:

• Develops strategic plans for capacity building and technical assistance for family violence programs and Battering Intervention and Prevention Programs (BIPP) in assigned regions
• Facilitates and coordinates trainings
• Conducts BIPP audits
• Coordinates conference events and specialized projects

Essential Responsibilities/Duties

• Evaluates local family violence and battering intervention programming and operational practices to be congruent with mission/scope of work and available resources.
• Identifies local, regional and statewide programmatic needs and trends and makes recommendations for program and strategy changes and/or improvements.
• Develops, facilitates and evaluates training sessions, technical assistance and other capacity building options for statewide family violence programs and BIPPs.
• Develops knowledge and stays current on victim services trends, innovations and best practices on a state and national level for the purposes of providing programmatic technical assistance, developing training opportunities to professionals working with family violence victims.
• Develops knowledge and stays current on Battering Intervention and Prevention Program trends, innovations and best practices on a state and national level for the purposes of conducting programmatic audits and reports, providing technical assistance, developing training opportunities to professionals working with family violence offenders.
• Cultivates and maintains relationships with program leadership and other staff at family violence programs and BIPPs as well as other agencies with that have the capacity to enhance and/or increase program services available for survivors of domestic violence and their families statewide.
• Plans and coordinates and develops statewide conferences, webinars, educational sessions and training toolkits. Tasks may include event planning by coordinating specific staff assignments workshop solicitations, and the coordination of written materials.
• Supports with the oversight of conference and project budgets.
• Provides technical assistance to programs; ensures requests for technical assistance are responded in a supportive and timely manner.
• Leads and facilitates activities to strengthen internal and cross-team management and team building.
• Ensures timely and accurate reporting of grant activities including: developing reports and evaluations, contributing to funding applications submission of reports and other required or requested documentation.
• Assists in ensuring compliance with all TCFV contracts.
• Other projects and responsibilities may be added and/or changed.
Job Requirements and Responsibilities

• Critical analytical skills to understand the political, social, financial and external issues affecting service providers; to foresee and interpret trends and the dynamic changing needs of TCFV members and; to develop process and resources to respond effectively and in a timely manner.
• Communication skills that analyze for audience and purpose and are suitable for presentation and written publication.
• Strong team building and leadership skills to effectively manage statewide activities through vision, strategic planning and expertise.
• Exceptional interpersonal skills to elicit commitment to and advancement of TCFV’s mission and vision both internally and externally.
• Strong presentation skills and public speaking abilities.
• Effective leadership and management skills to guide statewide response to changing environments.
• Thorough knowledge of domestic violence issues and circumstances faced by those experiencing domestic violence.
• Demonstrated ability to multi-task and work under tight and/or changing timelines; strong time management skills to coordinate and prioritized own and others’ activities, evaluate progress and provide feedback; and to relocate resources to complete activities with set deadlines.
• Working knowledge of Windows Operating Systems and Microsoft Office applications.
• A minimum of two years experience (three preferred) in domestic violence programs, which includes providing direct services to survivors and knowledge of BIPP.
• Bachelor’s Degree in Social Services, Human Services or Business, or related field. Administration or related field or any combination of related education and experience with a documented record of the ability to perform duties and responsibilities of the position.

Other Requirements/Working Conditions

• Ability to read, write and converse in English; Spanish a plus.
• Availability to travel overnight extensively.
• Must have emotional and physical stamina to tolerate prolonged sitting or standing to deal with a variety of stressful situations, including responses to complaints, difficult requests from programs and individuals in crisis, and internal and external interactions, to effectively work long and at times odd hours, while maintaining a sense of humor.
• Works in a normal office environment, except while traveling, with minimum exposure to dust, noise, or temperature extremes. Requires bending, stooping, lifting and carrying objects up to 25 pounds, with or without accommodations.

The above statements are intended to describe the general nature and minimum level of work being performed. They are not intended to be construed as exhaustive of all duties, responsibilities and skills required for the position. The employee will be required to perform any other job-related duties as required by the job objectives, the president, vice president and mission and philosophy of TCFV. This description does not modify any employee’s at-will-status and is not a contract for continued employment of any duration.

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