hotline-gaslighting

What is Gaslighting?

hotline-gaslighting“You’re crazy – that never happened.”
“Are you sure? You tend to have a bad memory.”
“It’s all in your head.”

Does your partner repeatedly say things like this to you? Do you often start questioning your own perception of reality, even your own sanity, within your relationship? If so, your partner may be using what mental health professionals call “gaslighting.”

This term comes from the 1938 stage play Gas Light, in which a husband attempts to drive his wife crazy by dimming the lights (which were powered by gas) in their home, and then he denies that the light changed when his wife points it out. It is an extremely effective form of emotional abuse that causes a victim to question their own feelings, instincts, and sanity, which gives the abusive partner a lot of power (and we know that abuse is about power and control). Once an abusive partner has broken down the victim’s ability to trust their own perceptions, the victim is more likely to stay in the abusive relationship.

There are a variety of gaslighting techniques that an abusive partner might use:

Withholding: the abusive partner pretends not to understand or refuses to listen. Ex. “I don’t want to hear this again,” or “You’re trying to confuse me.”

Countering: the abusive partner questions the victim’s memory of events, even when the victim remembers them accurately. Ex. “You’re wrong, you never remember things correctly.”

Blocking/Diverting: the abusive partner changes the subject and/or questions the victim’s thoughts. Ex. “Is that another crazy idea you got from [friend/family member]?” or “You’re imagining things.”

Trivializing: the abusive partner makes the victim’s needs or feelings seem unimportant. Ex. “You’re going to get angry over a little thing like that?” or “You’re too sensitive.”

Forgetting/Denial: the abusive partner pretends to have forgotten what actually occurred or denies things like promises made to the victim. Ex. “I don’t know what you’re talking about,” or “You’re just making stuff up.”
(Source)

Gaslighting typically happens very gradually in a relationship; in fact, the abusive partner’s actions may seem harmless at first. Over time, however, these abusive patterns continue and a victim can become confused, anxious, isolated, and depressed, and they can lose all sense of what is actually happening. Then they start relying on the abusive partner more and more to define reality, which creates a very difficult situation to escape.

In order to overcome this type of abuse, it’s important to start recognizing the signs and eventually learn to trust yourself again. According to author and psychoanalyst Robin Stern, Ph.D., the signs of being a victim of gaslighting include:

  • You constantly second-guess yourself.
  • You ask yourself, “Am I too sensitive?” multiple times a day.
  • You often feel confused and even crazy.
  • You’re always apologizing to your partner.
  • You can’t understand why, with so many apparently good things in your life, you aren’t happier.
  • You frequently make excuses for your partner’s behavior to friends and family.
  • You find yourself withholding information from friends and family so you don’t have to explain or make excuses.
  • You know something is terribly wrong, but you can never quite express what it is, even to yourself.
  • You start lying to avoid the put downs and reality twists.
  • You have trouble making simple decisions.
  • You have the sense that you used to be a very different person – more confident, more fun-loving, more relaxed.
  • You feel hopeless and joyless.
  • You feel as though you can’t do anything right.
  • You wonder if you are a “good enough” partner.

If any of these signs ring true for you, give us a call at 1-800-799-7233 or chat with us online from 7am-2am CT. Our advocates are here to support and listen to you.

document-the-abuse

Building Your Case: How to Document Abuse

document-the-abuseIf you are in an abusive relationship and are in the process of taking (or deciding to take) legal action against your abusive partner, documentation of your partner’s abusive behaviors can be an important component of your case.

It’s worth noting that each state has different laws about what evidence and documentation can be used in court. Speaking with a legal advocate in your state might better prepare you for your unique situation (our advocates at the Hotline can help locate a legal advocate near you). According to WomensLaw, in most states evidence can include (but is not limited to) the following:

  • Verbal testimony from you or your witnesses
  • Medical reports of injuries from the abuse
  • Pictures (dated) of any injuries
  • Police reports of when you or a witness called the police
  • Household objects torn or broken by the abuser
  • Pictures of your household in disarray after a violent episode
  • Pictures of weapons used by the abuser against you
  • A personal diary or calendar in which you documented the abuse as it happened

Below are a few actions you can take to create documentation, if you are able to or feel safe doing so:

Visit the doctor. More and more, doctors and gynecologists are trained to recognize signs of abuse. Your health care provider could also be a safe resource for disclosing the abuse. If you’re visiting a doctor for an injury, ask them about safe ways they can make notes about the abuse — ex. Some can write “cause of an injury” without it having to go to the police.

Consider outside documentation. Do you have a trusted friend, coworker or family member who knows what’s going on and would be willing to help? There are many ways they can help document the abuse — whether that’s a coworker making note of times your partner calls you at the office, or a friend holding your journal at her house.

Create a stalking log. If your partner is stalking you, creating a stalking log can be very helpful to your case. The National Center for Victims of Crime’s Stalking Resource Center has examples of stalking logs (in PDF and Word formats) as well as additional information on stalking.

Learn more about police reports. Always ask questions. Call your local police department’s non-emergency number and find out about the protocols and procedures of filing a police report — ex. Like filing about a lost bike. Ask, “Hypothetically, if there was something that was happening that I would want to report…” This can help you prepare for filing a police report if you need to, which creates a paper trail of the abuse.

Take pictures. A digital camera or your phone camera may not always be safe. Consider getting a disposable camera. Another option is for someone else to take the pictures and keep them for you.

Let a call go to voicemail. Is your partner calling over and over? Let it go to voicemail once and save the voicemail.

Save digital evidence. Do you have a smartphone? Most have the “take a screenshot” option. Thirty missed calls from your abusive partner? Take a screenshot of that. Threatening texts? Instead of responding to them, take a screenshot of them. These screen shots get saved in your images folder, so remember to send them on to a friend and delete them. If your partner sends threatening emails, don’t respond to them, but consider saving them in a folder in your inbox.

If you’re not sure if making documentation of your abuse would be safe, always go with your gut. It’s very important to keep in mind that you are the expert on your situation, and what works for one person may not be a safe idea for another person.

We are not legal advocates at the Hotline, but we are able to offer support and refer you to the local or state resources that might be helpful to you. Give us a call anytime at 1-800-799-SAFE (7233).

behindthescreens-harassment

Behind the Screens: “Help! My Ex is Harassing Me Online”

behindthescreens-harassmentThis is a post in our Behind the Screens series. Read the previous posts here and here

Breakups are a difficult time for any couple, but they can be an especially difficult and potentially dangerous time for survivors of abusive relationships. Even if you’re able to safely leave the relationship, the abusive partner can still cause harm from afar in a variety of ways. Technology and social media create new spaces where abuse can take place. This is called digital abuse, and it is just as unacceptable as any other form of abuse.

Even if your ex-partner did not exhibit abusive behaviors during the relationship, there’s still a possibility that feelings of anger, hurt, sadness, loneliness, or loss of control could lead them to become abusive online. They could hack into your email accounts or send unwanted emails, post unwanted messages or pictures on social media sites, or create fake profiles to harass you and people you know. If your ex is harassing you online, here are some ways to handle it:

  • Clearly tell your ex to stop harassing you, if you feel safe doing so. It’s important to let your ex know that what they are doing is abusive, preferably in a way that lets you keep a record of your request either by saving the text or email you send, or taking a screenshot of a message you send online. After you have told your ex to stop the harassment, do not respond to any future communications.
  • Save everything. You might wish to delete the unwanted messages immediately, but try to keep a record of any communications your ex sends. Save emails and chat logs, take screenshots of status updates, direct messages, comments, pictures, or websites.
  • Take steps to increase your online privacy. Check to make sure that the settings on any social media site you belong to are set to maximum privacy. Change your passwords, block or unfriend your ex, and don’t provide details of your social plans or whereabouts online – this includes avoiding “checking in” to places on Facebook or using apps like Foursquare.
  • If your ex is harassing you via email, create a separate email account with an uncrackable password to use only with people you trust. This way, you can communicate with friends and family via the new email address and you won’t have to see your ex’s emails everyday. Again, save any abusive emails that your ex sends to you, but do not respond to them.
  • Let people in your support system know that your ex is harassing you, if you feel comfortable doing so. Make them aware of your safety plan so they aren’t tagging you when they check in to places or otherwise mentioning your location online. It’s important not to go through this alone and for others to be aware of your ex’s behavior. If your ex tries to contact people you know, ask them not to respond and to keep records of those communications as well.
  • If you believe your life is being threatened and/or if the harassment continues or escalates, you might consider taking legal action. All states have laws against cyberstalking, and it could help to speak with a legal advocate about protective orders or other legal measures. If you choose to pursue legal recourse, a record of your ex’s abusive communications would be useful.

If you are experiencing digital abuse from an ex or current partner, a good resource is WHO@ (Working to Halt Online Abuse), a volunteer organization established to fight online harassment through education of the public and empowerment of victims. WomensLaw.org also has information about cyberstalking and online safety.

You can always call the hotline anytime day or night at 1-800-799-7233 to speak with an advocate about options and support. Remember, everyone has the right to live free from abuse, online and off.

consent

Pressure and Persuasion: A Closer Look at Sexual Coercion

consentSome things are beyond our control — like when it starts pouring rain on the day you’ve forgotten an umbrella, or when you’re forced to wear that awful bright pink bridesmaid dress at your friend’s wedding. While you may not be able to choose the weather or a better sense of style for your friend, there are certain things in life that you can always make decisions about.

One aspect of your life that you have complete control over is how far you want to take it with your romantic partner — whether that’s your husband or wife, boyfriend or girlfriend, or anyone you’re involved with. You should never feel forced into anything that you’re not comfortable with or don’t feel like doing.

Have you ever felt pressured by your partner to have sex? Have you ever felt guilted into it, or felt like you weren’t able to say no? Abuse is often centered on power and control in all aspects of the relationship, so it’s not uncommon that an abusive partner will try to force intimacy.

This is often referred to as sexual coercion, which lies on the continuum of sexually aggressive behavior. It can vary from being egged on and persuaded, to being forced to have contact. It can be verbal and emotional, in the form of statements that make you feel pressure, guilt, or shame. You can also be made to feel forced through more subtle actions. For example, your partner:

  • Makes you feel like you owe them: ex. Because you’re in a relationship, because you’ve had sex before, because they spent money on you or bought you a gift
  • Gives you compliments that sound extreme or insincere as an attempt to get you to agree to something
  • Gives you drugs and alcohol to “loosen up” your inhibitions
  • Plays on the fact that you’re in a relationship, saying things such as: “Sex is the way to prove your love for me,” “If I don’t get sex from you I’ll get it somewhere else”
  • Reacts negatively with sadness, anger or resentment if you say no or don’t immediately agree to something
  • Continues to pressure you after you say no
  • Makes you feel threatened or afraid of what might happen if you say no
  • Tries to normalize their sexual expectations: ex. “I need it, I’m a man”

Even if your partner isn’t forcing you to do sexual acts against your will, being made to feel obligated is coercion in itself. Dating someone, being in a relationship, or being married never means that you owe your partner intimacy of any kind.

A coercive partner may feel that consent is ongoing. However, consenting to something once doesn’t make it a “given” each time. Consenting to one action doesn’t mean you have given your consent for other actions. In a relationship where sexual coercion is occurring, there is a lack of consent, and the coercive partner doesn’t respect the boundaries or wishes of the other.

To learn more about sexual coercion, an important read is our article on healthy consent, or check out The Consensual Project. No one should be made to feel pressured into a sexual act. If your partner acts in any of the ways mentioned, it could be helpful to speak to someone about it. Our advocates are available to talk confidentially, 24/7, at 1-800-799-SAFE (7233) — give us a call.

behindthescreens-privacy

Behind the Screens: How to Maximize Online Privacy

behindthescreens-privacyThis is the second post in our Behind the Screens series. Read the first post, What is Digital Abuse?, here

Online privacy is a bit of an oxymoron. According to Ed Gibson, former head of cybersecurity at Microsoft and director of security at PWC Global, data that is posted on the internet should be regarded as permanent after 20 minutes, even if the originator has deleted the file. Nevertheless, 86% of internet users have tried to use the internet in ways to minimize the visibility of their digital footprints.

Despite a majority of internet users’ attempts at maintaining some privacy, social networking companies like Facebook are regularly tweaking their privacy policies, slowly making themselves (and as a result, their users) more public. Location-based apps can glean information from your mobile phone, and advertisers can use swaths of search history and site cookies to better target potential customers.

It’s all a little scary, right?

If you’re in an abusive relationship, or if you’ve left one, you are likely even more concerned than the average person about maintaining privacy online. For most of us it may not be possible to opt out of using the internet altogether, but there are a few things you can do to maximize your online privacy:

  • Check your privacy settings regularly on all social media sites that you use, and update them as needed. Lifehacker maintains an up-to-date article about new Facebook privacy changes.
  • Try to create “uncrackable” passwords and change them regularly. Don’t share your passwords with anyone you don’t know or trust completely. Remember, you can exercise your “digital rights.”
  • Read the privacy policies of any app or site that you sign up for. Many people do not do this, but it will help you get a lot of clarity into how the company or site is collecting and using your information.
  • Avoid oversharing personal information online. Don’t post your address, phone number, email, full birth date, or any other identifying information on any social networking site. Sites like Facebook request a lot of personal information now (including place of work, hometown, etc), but it is absolutely not imperative to post yours.

The Privacy Rights Clearinghouse, a nonprofit based in California, provides a wealth of information about protecting your privacy in many areas of your life, including online. They offer some additional tips on staying safe and secure on the net, and be sure to check out a few of their other articles, too:

Using the Internet Safely
Online Privacy FAQ

If you have questions about how you can make online safety part of your overall safety plan, our advocates are here to help you. Give us a call at 1-800-799-7233, 24/7, or chat with us here on the website from 7am-2am CST. Our support services are always free, anonymous, and confidential.

behindthescreens-harassment

What is Digital Abuse?

behindthescreens-harassmentThis is the first post in a series we’re planning called Behind the Screens, which will explore issues related to online behaviors and digital abuse.

The prevalence of digital abuse has been gaining traction in the media lately, and our advocates frequently field questions from callers and chatters about it. Still, many people don’t know what constitutes digital abuse and are not able to recognize the signs. It is especially common among young people who are typically using technology in almost every aspect of their lives, but anyone can be a victim of digital abuse.

Digital abuse is the use of technologies such as texting and social networking to bully, harass, stalk or intimidate a partner. In most cases, this type of abuse is emotional and/or verbal and though it is perpetuated online, it has a strong impact on a victim’s real life. According to advocates at loveisrespect, your partner may be digitally abusing you if he or she:

  • Tells you who you can or can’t be friends with on Facebook and other sites
  • Sends negative, insulting or even threatening emails, Facebook messages, tweets, DMs or other messages online
  • Uses sites like Facebook, Twitter, foursquare and others to keep constant tabs on you
  • Puts you down in their status updates
  • Sends unwanted, explicit pictures and demands you send some in return
  • Pressures you to send explicit video
  • Steals or insists to be given your passwords
  • Constantly texts you and makes you feel like you can’t be separated from your phone for fear that you will be punished
  • Looks through your phone frequently, checks up on your pictures, texts and outgoing calls
  • Tags you unkindly in pictures on Instagram, Tumblr, etc.

Digital abuse, like other forms of abuse, is an attempt to control a partner’s actions. As part of maintaining a healthy relationship, we recommend that partners create a digital contract that outlines what is and is not acceptable behavior online. Additionally, it’s important to know and exercise your “digital rights”:

  • You have the right to turn off your phone and spend time with friends and family without your partner getting angry
  • You have the right to say no to sexting, or sending pictures or information digitally to your partner that you are not comfortable with
  • You have the right to keep your logins and passwords private
  • You have the right to control your own privacy settings on social networking sites
  • You have the right to feel safe and respected in your relationship, online or off

Exercising these rights and feeling safe are important aspects of every healthy relationship. If you have questions about digital abuse, call the hotline 24/7 or chat with an advocate here on the website from 7 a.m. to 2 a.m. Central time.

tax-options

Tax Relief for Survivors

tax-optionsTax season is no one’s favorite time of the year – and an abusive relationship (whether you’re in one, planning on leaving, or have recently left) complicates it even further.

Fortunately, there are a few economic resources that can be powerful tools in changing your circumstances for the better. Filing tax returns and seeking income tax credit refunds can help you pull together funds that may be needed to leave an abusive relationship or begin financial independence after leaving.

This may seem like a difficult process, but it’s doable! If you’re not familiar with filing taxes, check out the Get Help section at the bottom of this post for resources.

When and why should you file a tax return?

  • When you have a certain amount of income – either your own or, if married, the income of a spouse
  • To receive tax benefits (i.e. refund or tax credits)
  • To establish a separate tax “existence” from a spouse or ex
  • To help save up money (ex. if you’re planning on leaving)

Concerns about tax refunds

What are your rights?

  • To see and understand the entire return before signing a joint return
  • To refuse to sign a joint return (married people don’t have to file together)
  • To request an automatic 4-month extension of time to file
  • To get copies of prior year returns from the IRS

Three Federal Tax Credits You May be Eligible For:

1) Earned Income Tax Credit (EITC)

  • This is a wage supplement for low- and moderate-income workers.
  • You must have some earned income.
  • You must be a citizen, legal resident, or be married to one.
  • You must have a valid SSN.
  • Can claim this if you file as “Married Filing Jointly,” “Single,” “Head of Household,” but NOT “Married Filing Separately”
  • To claim children with this, the child must be related, adopted or a foster child. The child must live with you for over half the year. The child must be under 19 (24 if a student, and no age limit if disabled)
  • EITC is not counted as income in most public benefit programs including: TANF, SSI, Supplemental Nutrition Assistance Program (Food Stamps), Medicaid, CHIP, and federally assisted housing. Receipt of the credit will not affect your eligibility for such benefits. Read more about keeping your benefits.

2) Child Tax Credit

  • This is intended to help offset some costs of raising children.
  • You can claim up to $1,000 per child. The child must be claimed as a dependent, and the age limit is 17.
  • Married survivors can file jointly or separately.
  • If you don’t owe enough taxes to use all of the Child Tax Credit, you may be eligible for a refund.

3) Child and Dependent Care Tax Credit

  • This can help you meet your child and dependent care expenses.
  • The care has to be employment-related (If money was spent on childcare while a parent was working or looking for work)
  • The percentage of eligible expenses you can claim is based on adjusted gross income.

Three Types of Relief You May Be Eligible For:

1) Innocent Spouse Relief
If you’re faced with tax debt or burden because of something your spouse did wrong on a jointly filed tax return, you could be eligible for this. There are different categories and different procedures for filing.

2) Relief By Separation
This involves separating the understatement of tax (plus interest and penalties) on your joint return between you and your (former or current) spouse

3) Equitable Relief
You may still be relieved of responsibility for tax/interest/penalties through this type of relief if you are not eligible for the other types.

Get Help

Further Resources

Everyone’s circumstances are different, so we encourage you to consult the resources in this post and take advantage of the programs designed to help with your situation. While our advocates at the hotline are not able to give legal or tax advice, we can talk to you about what’s going on, discuss possible courses of action, and refer you to the best resources for legal help. Feel free to give us a call anytime, 24/7, at 1-800-799-7233.

anger

The Negative Effects of Anger On You and Others

Has there ever been a time in your life when you got angry and ended up hurting someone you care about? In the aftermath of feeling mad, it’s often easy to spot and pinpoint the damage you’ve done. There are visible, tangible signs: tears on the face of your partner, a heavy silence hanging in the air after a loud shouting match.

But anger issues can also cause problems in your life that perhaps aren’t so easy to spot right away. Unfortunately, there’s a whole laundry list of ways that anger can have a negative effect on your life and on the lives of those around you.

Do you ever feel like your anger might be getting out of control? Do you have trouble calming down when you get angry? How do you express these feelings?  If anger is a common emotion in your life, chances are you’re causing undue harm to yourself and others.anger

Your anger affects you

Do you ever feel really angry and unable to let something go? Do you feel like you’re continually on the brink, or on edge? When your anger lasts for extended periods of time, it becomes more difficult to cope with little aggravations in your life and it becomes harder to de-stress.

This can affect every day activities, like work and extracurriculars. It can be hard to focus on tasks or accomplish projects, and can make people not want to work alongside you. Anger also causes feelings like guilt, remorse and shame (especially if you generally act out in ways that you later regret.)

If you’re angry and constantly stressed because of this, it’s also likely that you’ll feel unable to let loose and have fun — which is important for your mental wellbeing.

Excessive anger also puts your physical wellbeing at risk. In the short term, anger can cause headaches, migraines, chest pains, aches and more. Over the long term, anger issues can further complicate pre-existing health conditions. It can also put you at risk for hypertension, high blood pressure, depression, and cardiovascular issues.

While this all may sound like a television PSA for a new drug with “possible side effects,” the impact that your anger issues can have on your life are real and far-reaching.

Your anger affects those around you

You know the saying “laughter is contagious?” The same holds true for other emotions. Your anger can affect not only you, but the people in your life as well. It casts a negative feeling on those around you.

At the very least, your anger can cause people to feel put off, upset, intimidated, afraid, or a handful of other unpleasant emotions. You’re also running the risk of pushing loved ones out of your life for good.

Do you lash out at your partner when you’re angry? Whether this is emotional, physical or both, it can have an extremely negative effect on your partner’s wellbeing. Solving conflict with anger, yelling and violence also sets an unhealthy precedent in a relationship, ignoring the need for open, trusting communication.

If you’re taking out your anger on your partner, give us a call at 1-800-799-SAFE(7233). You can speak confidentially with a non-judgmental advocate about these behaviors and discuss steps for getting help.

If you feel like your anger might be getting the best of you, becoming aware of this is the first step toward making a change.

Further Reading

Psychology Today has a lot of helpful articles about anger.

NDVH-pets2

Finding Safety for Our Four-Legged Friends

For any pet owner that’s tossed a Frisbee in the park with their dog or taken a cat nap curled up beside their feline friend, it should come as no surprise that it’s not easy to just leave an animal behind. Pets can be like family — and if you’re contemplating leaving a bad relationship, the question of what will happen to your pet can become an important deciding factor.

Thankfully this topic is becoming more public in the news lately. A new law in Texas, for instance, ensures that pets can now be included in protective orders, and the Urban Resource Institute just became NYC’s first shelter to allow pets.

We know that there’s still progress to be made, though, because there’s an unmistakable correlation between domestic violence and animal abuse. In one study of domestic violence shelters across the country, 85.4 percent of shelter directors encountered cases in which victims disclosed animal abuse.

Animal Abuse and Domestic AbuseNDVH-pets2

A pet can often become a tool for an abusive partner to hold power and control in the relationship. By threatening or enacting violence against a pet, the abuser can further terrorize the victim, punish them and enforce submission.

Concern for the safety of pets is also a reason that many victims stay in an abusive relationship. There may be threats made against the wellbeing of their pets if they don’t stay, or they don’t know what will happen to the pets if they leave.

Safety Planning With Pets

If you’re creating a safety plan of your own to leave an abusive relationship, safety planning for your pets is important as well. Bring extra provisions for them, copies of their medical records and important phone numbers.

If possible, don’t leave pets alone with your abuser. If you’re planning on leaving, look for domestic violence shelters that accept pets or foster care programs at animal shelters. You can also talk to friends, family or your veterinarian about temporary care for your animal.

If you’ve had to leave your pet behind with the abusive partner, try to ask for assistance from law enforcement officials or animal control to see if they can intervene.

Take steps to prove ownership of your pet: have them vaccinated and license them with your town, ensuring that these registrations are made in your name (change them if they aren’t).

If you’re thinking about getting a protective order, know that some states allow pets to be a part of these.

If you’ve left your abuser, ensure the safety of your pet by changing veterinarians and avoid leaving pets outside alone.

What Loved Ones Can Do

The correlation between domestic violence and animal abuse is increasingly recognized by many individuals and organizations, so cross reporting of violence by law enforcement officials, vets, teachers, social workers and other professionals is becoming more common. Working together, these agencies can help one another become informed about possible abuse.

If you’re a friend or family member of someone who you suspect may be in an abusive relationship, noticeable animal abuse could be a further indication that there’s also intimate partner abuse. Begin by talking to them about the animal abuse and take steps to report it.

Resources and Further Reading:

  • A New York Times Article discusses what is referred to as “The Animal-Cruelty Syndrome
  • The Animal Welfare Institute has the Safe Havens Mapping Project for Pets of Domestic Violence Victims, which maps shelters state by state that allow you to bring pets. If there is no listing for your area, call a local shelter and ask about temporary assistance for pets in domestic violence situations
  • If you’re thinking of placing your pet at a shelter, the Humane Society has a database of local locations and FAQ’s about shelters
  • Check the Pets 911.com website for local rescue groups and emergency vets
  • Organizations like Georgia-based Ahimsa House and Littlegrass Ranch in Texas offer advice for safety planning with animals, especially with non-traditional animals like horses that are more difficult to transport
  • RedRover offers different grant programs to enable victims to leave their batterers without having to leave their pets behind. The grants must be submitted by a shelter worker. You can also now search for shelter locations by zip code at SafePlaceforPets.org.
online-chat

Live Chat Services Have Arrived

online-chatOn February 1996 the Hotline took its very first call.

Today, backed by more than 17 years of dedicated work, we’re proud to announce the expansion of our national Hotline services to include live online chat.

Now, in addition to calling 1-800-799-SAFE (7233) you also have the option of chatting with an advocate right here on our new, revamped website. You’ll receive the same one-on-one, real-time, confidential information from a trained advocate as you do if you call by phone.

This service is made possible by a $250,000 donation from Verizon, through its HopeLine program. Verizon has also given the hotline an opportunity to receive an additional $250,000 in matching funds through a national wireless phone drive. Learn how you can help.

What’s so great about chat?

  • If you don’t feel comfortable talking with an advocate on the phone, now you have another option for getting direct help.
  • If it’s not safe for you to call, chatting might be a better option for you.
  • It allows us to bridge devices. We know that people are accessing the Internet through their phones more and more, so now our site (and chat) can be reached via your mobile phone.

What else do you need to know?

  • You don’t need to download anything to use it — just click the chat icon.
  • This is not a public chat room — it’s a one-on-one chat session with an advocate.
  • It’s still completely confidential and anonymous.

Who Can Chat? About What?

Anyone seeking help or questioning something going on in their relationship can chat. You can ask for advice for yourself or for a friend in need. Every day we speak with victims, survivors, friends, family, coworkers, those who identify as abusive and others.

The support and assistance you’ll receive via chat is the same as what you’ll receive via telephone. Check out “What Can The Hotline Help You With?” to learn more.

If you have any questions or concerns about the service, leave a comment below. As always, your safety is most important to us and it could be helpful to remember to click out of the site when you’re done chatting and clear your online history.

Watch this video to see how to chat: 

minimizing violence

Excuses, Excuses…

Just as people make excuses for their own poor behavior, it seems to be human nature that we often make excuses for others as well — in particular, our significant others. Have you ever found yourself apologizing for the actions of your partner? “Sorry about that, they’re just tired and had a really long day,” or, “They don’t mean to act like that, they’ve just been stressed at work.”

Has a family member or friend ever directly asked you about the way your partner treats you? How did you respond? Did you come up with an excuse to put them at ease — or, to put your own mind at ease?

In an unhealthy or abusive relationship, making justifications for a partner’s behavior is common. When your partner continually makes excuses for how they treat you, it’s only normal that you may start making similar excuses and echoing their sentiments.

What do these excuses sound like?

“It’s my fault. I made a mistake and did something that upset them.”

“They said that I’m controlling. I drove them to act this way.”

“They’re just stressed/tired/having a bad day/kidding.”

“They aren’t usually like this.”

“It’s not that bad. At least they don’t hit me.”

“They didn’t hit me that hard. It could be worse.”

“They weren’t always like this.”

“They were abused as a child/they grew up in an abusive family — it’s all they know.”

“They just have a drug/alcohol problem.”

“They’re bipolar — it’s a medical condition.”

“I’m just overreacting. They say I’m too emotional.”

Why do we do this?

If your partner is treating you in an unhealthy way, it’s often really difficult to acknowledge what’s happening. It’s hard to believe that someone we care for and love could hurt us. Oftentimes a relationship doesn’t begin badly — so it’s confusing when one can change so drastically.

We may also be in denial about what’s actually happening.

It can be tough to stop making excuses for a partner who is treating you badly, but beginning to accept what’s happening is the first step toward holding them accountable for their own behavior.

You are not responsible for your partner’s bad behavior. Your partner’s hurtful words and actions are their own choice — there is always a choice.

If you’re in a relationship where your partner is emotionally or physically abusive and you find yourself making excuses for them, call us at 1-800-799-SAFE. Our advocates can confidentially speak with you more about this and discuss safety and plans for the future.

choose to change

The Hotline Calls You May Not Expect

As you may imagine, our 24/7 Hotline receives all types of calls from all over the country. The largest group of callers is people experiencing abuse of some sort, questioning unhealthy aspects of their relationship and seeking help and services. Our second largest group of callers is friends and family concerned about loved ones.

What you may not know is that we also frequently speak with people who identify as abusive, or who are concerned about behaviors that may be unhealthy.

We treat all callers with dignity and respect, and talk to these people because we support accountability. Every call from someone who is becoming more aware of their unhealthy behavior is an opportunity to plant a seed for change.

No matter what the situation, our Hotline advocates are supportive and remain empathetic.

What will an advocate recommend?

Depending on what you’re calling about, our advocates will talk to you about different courses of action. If throughout the call you and the advocate are beginning to identify unhealthy behaviors in your relationship, they’ll discuss these red flags with you and then brainstorm healthy alternatives for the behavior.

EX: “You can’t change your feelings of jealousy all the time, but you can change how you are confronting your partner about these feelings.”

They’ll talk about strategies for calming down and deescalating if you feel yourself getting angry, and discuss how your actions can negatively affect yourself and those around you.

Callers may want to know about Battering Intervention and Prevention Programs — but not all callers asking about BIPPS are the same. While some are looking for a referral because the court has ordered them to, others are seeking out this information on their own accord. In 2010, Hotline advocates made between 950-1,000 referrals to these programs.

Can you really call without being judged?

Yes. If you’re looking for someone to lend a confidential, impartial ear, our advocates at The Hotline are a great option. They’ll listen, withhold judgment and help you begin to address what’s going on in your relationship.

If you’re questioning your own behavior at all, or if someone else has brought it to your attention, acknowledging it is a step in the right direction. Give us a call today at 1-800-799-SAFE to start the conversation.