What We’re Thankful For…

thanksgiving-2015As Thanksgiving approaches, we wanted to take a moment to express what we’re thankful for at The Hotline:

We are thankful for the brave survivors, friends and family members who reach out to us every day. Their strength and courage is inspiring, and it is an honor to provide information, resources and comfort in their darkest hours.

We are thankful for the amazing advocates who answer phones, chats and texts 24 hours a day, seven days a week, 365 days a year. Their dedication and compassion is truly at the heart of this organization.

We are thankful for our friends in the movement to end domestic violence and dating abuse, and for their tireless efforts to protect and support victims and survivors.

We are thankful for our corporate partners and sponsors who recognize that domestic violence is an issue that should not be ignored. Their support allows us to keep doing this work day in and day out.

We are thankful for all of the individual donors whose gifts support our capacity to serve women, men and families affected by domestic violence across the country.

We’re thankful for those who visit this website to learn more about domestic violence and how to stop it, and for those who share information and speak out to raise awareness among their networks.

All of us at The Hotline are thankful every day that we are able to support people affected by domestic violence. Thank YOU for being a part of our community.


Are You an LGBTQ Survivor? We Want to Hear from You!

survey-blog-imageThis post was contributed by the National LGBTQ DV Capacity Building Learning Center

The past year and a half have been huge for trans*, bi, lesbian and gay people across the United States. Communities big and small are grappling with Marriage Equality and the unprecedented visibility of LGBTQ relationships and families. With this visibility comes greater awareness of the violence that many in our community continue to face. For example, trans* women of color continue to bring much needed attention to the ongoing violence experienced by trans* people across the country. Additionally, the CDC recently released a report showing that LGBTQ people experience domestic abuse at higher rates than heterosexual and non-trans people.

As we gain awareness about the extent of violence experienced by trans*, bi, lesbian and gay people, we must also learn more about how to help those experiencing violence. Where do LGBTQ people go for support? How useful is that support? How can individuals, agencies and communities more effectively work with diverse LGBTQ survivors to meet their needs?

We want to hear from you!
To address these questions and more, the Northwest Network of Bisexual, Trans, Lesbian & Gay Survivors of Abuse and the National Coalition of Anti-Violence Programs established the National LGBTQ DV Capacity Building Learning Center (the Learning Center). The Learning Center will provide national resources and recommendations to address and prevent domestic violence in LGBTQ communities.

The Learning Center is currently partnering with the National Domestic Violence Hotline to hear directly from bi, trans*, lesbian, gay, or queer people about their experiences seeking help for domestic or dating abuse.

Do you identify as a bi, trans*, lesbian, gay, or queer survivor of abuse in a dating or intimate relationship? We want to hear from you! We invite you to participate in a brief survey to help us learn more about your experiences seeking help. You can also click on the “Take a Survey” button in the sidebar of this website to take the survey.

The information from this survey is critical. It will inform national recommendations for how local, state, and federal programs can support LGBTQ people survive abuse, build safety, and create loving and equitable relationships.

Thank you for your help!


This October #SeeDV with The Hotline

dvam-blog-1October is Domestic Violence Awareness Month (DVAM)! This month serves as a reminder for people in communities across the country to renew their commitment to preventing and ending domestic violence, which affects more than 12 million people in the U.S. each year. Although domestic violence is an important issue year-round, DVAM is an opportunity for all in the movement – from organizations and coalitions to survivors, friends and family members – to come together, amplify our stories and help the world #SeeDV.

Over the past year, the conversation about domestic violence has expanded and, in many ways, become more nuanced. People are learning more about the complexities of abusive relationships, including why it’s so difficult for victims to leave and how our society can better support people who have been abused.

At The Hotline, we #SeeDV every day. We’re seeing that domestic violence intersects with a variety of issues, including HIV/AIDS, firearms policy, law enforcement response and corporate social responsibility. During DVAM 2015, we will be shedding light on these issues with a few of our partners:

  • The Hotline is one of several organizations partnering with Kaiser Family Foundation’s Greater Than AIDS initiative to explore the intersection of HIV/AIDS and intimate partner violence (IPV). The campaign launching this month will include resources, a discussion guide and a video of four IPV survivors sharing their stories of living with abuse while HIV positive.
  • The Hotline will partner with Americans for Responsible Solutions for a joint webinar at 2 p.m. CT on Oct. 27. The webinar, entitled “A Deeper Conversation: The Intersection of Firearms and Domestic Violence,” will take a look at how the presence of a firearm in an abusive relationship intensifies the fear of abuse victims. It will also explore what can be done to provide greater protections to domestic violence victims and survivors. To register, click here.
  • For many years, Verizon has been committed to bringing attention to domestic violence and supporting survivors through its HopeLine program. Throughout October, Verizon will offer an exclusive line of purple accessories and will donate a portion of each sale, up to $100,000 to The Hotline. To learn more about HopeLine, visit their website.
  • Seattle Seahawks quarterback Russell Wilson is launching a second Pass the Peace campaign, which seeks to raise awareness and funds for The Hotline. Learn more about the campaign and how you can participate here.

We hope you’ll share how you #SeeDV with your friends, family and community this October. Be sure to follow The Hotline on social media for DVAM 2015 updates and ways to get involved!

Find us on:



The Hotline, One Year Later

one-year-laterAt this time last year, we were still reeling from the disturbing footage of former Baltimore Ravens running back Ray Rice knocking his then-fiancee unconscious in an elevator. In the month after that footage was released, contacts to The Hotline spiked by 84%, and the media was discussing domestic violence at an unprecedented level. Although resources for domestic violence programs, including The Hotline, were stretched thin, ultimately the event brought a too-often ignored and misunderstood issue to light in new ways.

This week, USA Today profiled The Hotline and showcased a portrait of progress one year later. Thanks to generous contributions from our partners and supporters, including the National Football League, we have been able to hire additional staff and fulfill crucial operational needs in order to accommodate the increase in contact volume we’ve experienced since last September. This summer, with support from the U.S. Department of Health and Human Services, the Department of Justice Office for Victims of Crime, the NFL and Mary Kay Inc., we opened an office in Washington, DC, allowing us to expand our digital service capabilities and increase opportunities to be involved in important policy work on The Hill. Thanks to additional resources, over the first seven months of 2015, The Hotline and loveisrespect answered 185,845 contacts, 61,106 more than we did over the same period in 2014. We’ve been able to answer 72% of all contacts, compared to 59% during the same period last year. This means we are getting ever closer to our goal of answering every call, chat and text that we receive.

The conversation around domestic violence has changed over the past year, but there is still much work to do. We still need more education and prevention programs at all levels, and we must keep fighting to eradicate stigmas around victims and survivors. It’s also crucial that we continue strengthening and enforcing laws regarding domestic violence in order to support survivors in the most effective ways.

We believe that whenever someone reaches out for help in a domestic violence situation, they deserve access to compassionate support and resources that meet them where they are. The Hotline’s mission is to be the lifeline that connects all who are affected by abuse to the support and services they need. If you would like to join us in supporting domestic violence survivors, learn more about how you can get involved.

firearms and dv

Taking a Stand Against Gun Violence

This post was contributed by our VP of Policy, Rob Valente

Firearms and domestic violence are a deadly combination. Last year, the National Domestic Violence Hotline conducted a survey addressing the experiences of survivors of domestic and dating violence around firearms violence. Of those who participated in the voluntary survey:

  • 22% said their partners had threatened to use a firearm to hurt the victim, their children, other family members or friends, household pets, or to commit suicide.
  • 10% said their partner had fired a gun during an argument.
  • 52% said they would feel safer if law enforcement took their partner’s/ex’s/spouse’s firearms.
  • 67% said they believed their partner was capable of killing them.

Homes with guns have a three-fold increased homicide risk as compared to homes without guns. This risk increases to eight-fold when the perpetrator is an intimate partner or relative of the victim. When previous incidents of domestic violence exist, the risk of homicide is 20 times greater.[i]

In light of these sobering statistics, The Hotline would like to thank U.S. Senator Charles E. Schumer and actress and comedian Amy Schumer for their efforts to address the epidemic of gun violence in our country today. Senator Schumer and Ms. Schumer rightly point to the gaps in our background check system that allow persons – including adjudicated domestic violence abusers – to purchase or gain possession of dangerous firearms. A strong background check system­ is key to reducing firearms violence. Women are 46% less likely to be shot to death by former or current intimate partners in states that require background checks before firearms purchases.[ii]

Senator Schumer and Ms. Schumer proposed three important steps that Congress should undertake to respond to the dangers of lethal firearms violence:

  • Incentivize state efforts to get all necessary records into the federal background check system and penalize states that fail to submit all appropriate records
  • Fully fund mental health and substance abuse programs in the federal budget
  • Have the U.S. Department of Justice study all states’ standards for involuntary commitment and identify best practices.

We commend them for speaking out so firmly in support of reasonable efforts to ensure that gun violence does not threaten the safety of our families, friends and communities.


[i] Kellermann AL, Rivara FP, Rushforth NB, et al. Gun ownership as a risk factor for homicide in the home. New England Journal of Medicine. 1993;329(15):1084-1091

[ii] State Background Check Requirements and Rates of Domestic Violence Homicide, Everytown for Gun Safety Action Fund, New York, NY 2015,


The Hotline Celebrates the Grand Opening of a New Digital Services Office in Washington, DC

For nearly 20 years, the National Domestic Violence Hotline has been headquartered in Austin, TX. We took our first call in 1996 and since then have received more than 3.5 million contacts. In 2013, we debuted our live chat services via, a crucial lifeline that gave victims and survivors another way to reach out if they couldn’t or didn’t want to speak by phone.

Now, in 2015, we are proud to announce that The Hotline is expanding to include an additional office in Washington, DC. On July 15, friends and partners from the U.S. Department of Health and Human Services, the National Football League (NFL) and within the DV field gathered with Hotline staff to celebrate the grand opening of our new digital services office.

Hotline DC Opening

More and more domestic violence victims and survivors rely on technology like computers, smartphones and tablets to search for help and information on domestic violence and dating abuse. By expanding our operations, The Hotline is better equipped to meet victims where they are by providing much needed services through online chat and text messaging. We are sharing the new space with the National Resource Center on Domestic Violence, one of the original resource centers created by the Family Violence Prevention Services Act (FVPSA).  Through projects like VAWnet and the DV Evidence Project, the NRCDV has been instrumental in collecting information critical to domestic violence service providers and making it easily accessible online.

Hotline DC Opening 2

This is an exciting time for The Hotline and all of our partners and supporters. Although small, the DC office represents the start of a big idea – digital service centers across the country, which will allow us to extend our capacity to serve victims and survivors during peak times in each time zone. It’s another step toward our goal of answering every call, chat and text for help.

Check out the video below to hear a few words from special guests at the grand opening:

We want to thank the U.S. Department of Health and Human Services, the U.S. Department of Justice, Office for Victims of Crime, and our partners at the NFL and Mary Kay Inc. for their support.

If you would like to show your support for victims and survivors of domestic violence, please consider making a gift to The Hotline


Man Up!

At The Hotline, we recognize that anyone of any gender can be a victim of abuse. The Man Up campaign seeks to redefine our society’s concept of what it means to be a man, so that we hold abusive people accountable as well as provide space for all victims – including men – to find support without shame or stigma.

This post was written by Crayton Webb, Mary Kay Vice President of Corporate Communications and Corporate Social Responsibility. It first appeared on the Mary Kay Blog. Republished with permission.

Suck it up! No pain, no gain! Be a man! You play like a girl!

How many times has someone said one of these things to you? How many times have you said it? Thought about it? Maybe you thought it, but stopped short. These phrases are engrained in our society. They’re a deep part of the way we define what it means to be a man and what it means to be a woman.

As the father of three boys under the age of seven who works for a company dedicated to enriching women’s lives and committed to being the corporate leader to end domestic violence, I’ve been shocked at the number of times I caught myself thinking one of these things. I thought I would be different! Better, maybe. I expected myself to at least be more sensitive. Thank God I stopped myself before the words crossed my lips.

If we really want to end domestic violence – we have to stop it before it starts. And that begins, frankly, with men. Men have to own violence against women as a man’s issue – a man’s problem. We have to get to the next generation of men – boys my sons’ age – and change the way they and we look at women and look at ourselves.

For men to be part of the solution we have to change the way we think, the way we behave, the way we’re raised and the way we raise our children – both our sons and daughters. We have to change the way men talk to each other and our children; the way we treat each other; the way we hold each other accountable as men.

That’s a big task! So, where do we start? I say, let’s start with something small that speaks volumes. Let’s embrace the gift of parenthood and the obligation and duty we have to raise our children – the next generation – to be better than we are. Let’s begin by taking on a simple phrase – one we’ve all heard a million times – or maybe we’ve said it. It’s time re-define, re-think and re-frame what it means to be a man and what it means to “MAN UP.”

Click here to watch Mary Kay’s “Man Up” video and learn more about how you can be part of the change!

webb-125Crayton Webb, Vice President of Corporate Communications and Corporate Social Responsibility at Mary Kay Inc, oversees the company’s global media and public relations team and is also responsible for Mary Kay’s global CSR and philanthropic efforts. Crayton is chairman of the men’s auxiliary for Genesis Women’s Shelter in Dallas, HeROs (He Respects Others), and was recently appointed to the board of the Texas Council on Family Violence in Austin, Texas.  Follow Crayton on Twitter @craytonwebb.


Avon Foundation Partners with The Hotline to Grant $500,000 to 25 Local Domestic Violence Programs

The Avon Foundation for Women, the world’s largest corporate-affiliated philanthropy that focuses on issues that matter most to women, has partnered with The Hotline to grant $500,000 to 25 local domestic violence advocacy programs in cities across the U.S. The grant is part of a larger effort by the two organizations that started with #GivingTuesday to raise funds and awareness for local and national domestic violence hotlines. Each of the grantees will receive $20,000 to continue operating hotlines that support domestic abuse victims and provide direct services for survivors in their communities.

“Across the country, domestic violence programs and shelters are operating with fewer resources and staff. When victims take the difficult step to reach out for help, many are in life-threatening situations,” says Katie Ray-Jones, chief executive officer of the National Domestic Violence Hotline. “The generous dollars received from our partners at the Avon Foundation for Women will enable more victims to get the help they need whether it is for counseling, shelter, legal services or compassionate support as they try to live a life free from violence.”

Congratulations to the 25 local organizations receiving a $20,000 grant:

A SafePlace (Oakland, CA)
Alternatives to Domestic Violence, Casa de Paz (Riverside, CA)
Center for Community Solutions (San Diego, CA)
Connections for Abused Women and their Children (Chicago, IL)
Chrysalis (Phoenix, AZ)
Family Violence Prevention Services, Inc. (San Antonio, TX)
Genesis Women’s Shelter (Dallas, TX)
Houston Area Women’s Center (Houston, TX)
Interval House (Anaheim, CA)
1736 Family Crisis Center (Los Angeles, CA)
Need-A-Break Inc. (Dallas, CA)
Miami Dade Community Action and Human Services Dept. (Safespace) (Miami, FL)
My Sister’s Place (Washington, D.C.)
Option House, Inc. (San Bernardino, CA)
Partnership Against Domestic Violence (Atlanta, GA)
Peace Over Violence (Los Angeles, CA)
SafePlace (Austin, TX)
Safe Horizon (New York, NY
SafeHouse (Denver, CO)
Shelter for Battered Women (Safe Alliance) (Charlotte, NC)
The Family Place (Dallas, TX)
Women Against Abuse, Inc. (Philadelphia, PA)
WEAVE Inc. (Sacramento, CA)
YWCA Interim House (Detroit, MI)
YWCA of San Diego – Becky’s House (San Diego, CA)

Want to show your support for families affected by domestic violence? Please consider making a gift to your local program, one of the organizations listed above and/or the National Domestic Violence Hotline.


Bringing the Love to ESSENCE Fest

Last weekend, The Hotline was thrilled to #BringtheLove to ESSENCE Fest! Hosted by ESSENCE Magazine in New Orleans, ESSENCE Fest is a four-day celebration that draws major artists, celebrities and speakers and seeks to empower the African-American community.

Things officially got started on Friday, July 2, and throughout the weekend The Hotline was at the center of the action. People from around the country visited our booth to learn more about the work we do, sign a pledge to speak out against domestic violence, share their stories or get tips on how to help people in their lives experiencing abuse.


During the festival, our chief communications officer Cameka Crawford participated in two panels where she had the opportunity to discuss healthy relationships and domestic abuse.

Essence Fest

Cameka Crawford (center) discusses healthy relationships at ESSENCE Fest with Jonathan Sprinkles and Vicky Boston.

Hotline staff members were also able to provide on the spot advocacy during the event. Maisha Barrett, a Hotline advocate, spoke with people who had experienced domestic violence in the 1970s and 80s. Many of them noted that the conversation around domestic violence, and the availability of support services, had changed drastically in the past few decades. “They said that there was no help then and that it was just something that you dealt with on your own and didn’t talk about to anyone,” Barrett recalls. “A lot of survivors came up and shared their stories about getting away from their abusers and took a lot of pride in signing our board in support. I was also struck by the amount of people who took four and five and six of our [information] cards because they had that many people in their immediate life who were currently being abused by partners.”

Hotline advocate Anitra Edwards said, “It was really great talking to so many people about the services we provide and what we do. A lot of the people we met were also very willing to share their stories or how they were affected by domestic violence.”

ESSENCE Fest’s 21st year was a huge success, and we’re already looking forward to ESSENCE Fest 2016 and continuing to make an impact at this event!

Essence Fest

Roland Martin stopped by The Hotline’s booth to sign our pledge board.


I #SeeDV as Something We Can All Work to End: Troy Vincent

Troy Vincent with Hotline CEO Katie Ray-Jones and Hotline advocates

Troy Vincent with Hotline CEO Katie Ray-Jones and Hotline advocates

My recent visit to the National Domestic Violence Hotline reinforced that ending domestic violence should be a personal priority for everyone. The stories of real people in painful real-life situations further underscore the dire need to plead the cause of victims, empower them and provide them with lifesaving tools, safety planning and most importantly, hope. We need advocates who connect with victims and help them take action, find safety and live without abuse.

Family members, faith leaders, educators and advocates, corporations and government–we all have a role to play and a responsibility to speak boldly to end domestic violence.

Domestic violence was a way of life in my home. As boys, my brother and I watched helplessly and in pain as our mother struggled to find her voice, seek help and have the courage to say “no more.” As a result, the fear, the powerlessness and all the complexities that accompany that kind of violence are as real for me today as when I was a child. They are always with me.

As a husband, father, mentor and friend, my lifelong conviction is to set an example and help others never experience this horror. There are many teachable moments with my children where we talk openly about the impact of domestic violence. My wife and I look for opportunities to challenge our children, stressing that there is never an excuse for violence and teaching them to find their voice on this issue.

As a former athlete, I have chosen to share my story and taken every opportunity to bring attention to this important issue and help drive change — in the locker room and the community.

As an executive, I continue to advocate for programs and resources to care for victims, educate players, and support family members around the issue of domestic violence. The NFL’s mandatory domestic violence and sexual assault education assists players and staff in building healthy relationships. It teaches us to identify off-field challenges that might lead to abuse and gives us skills to help prevent and end domestic violence and sexual assault.

The NFL Life Line provides current and former players, family members and team and league staff with a secure, confidential and independent resource for any personal or emotional crisis.

Our Player Engagement programs and NFL Legends Community are building a national network of former players trained to support players and their families, during their playing experience and after they transition away from the game.

Our Personal Conduct Policy — developed with more than 100 domestic violence and sexual assault experts, advocates and survivors, law enforcement officials, academic experts, business leaders, current and former players and the players’ union — establishes clear standards that apply to all NFL personnel.

We must talk openly about domestic violence and teach our children how to build healthy relationships. We must raise awareness and remove the shame and stigma that prevent victims from seeking help. We must support organizations like the National Domestic Violence Hotline that help make sure everyone who needs assistance can get it.

There is still much more work to be done. My faith has helped me end the cycle of domestic violence in my family, and it’s what sustains my work to end domestic violence. We must make our voices heard and turn our words into actions.

Troy Vincent Sr. played in the National Football League for fifteen years for the Miami Dolphins, Philadelphia Eagles, Buffalo Bills, and Washington Redskins. From 2004-2008, he served as president of the NFL Players’ Association. He is currently the NFL executive vice president of Football Operations.


Pamela Anderson Donates $60,000 to The Hotline


She is probably best known for her career as an actress, but Pamela Anderson now spends most of her time raising funds for non-profit organizations worldwide. Anderson recently visited the National Domestic Violence Hotline (The Hotline) to make a significant contribution and hear first-hand how advocates are making a difference in the lives of those affected by abuse.

Every day, advocates at The Hotline answer approximately 900 calls, chats and texts from victims, survivors, their friends and family seeking information about domestic violence. With one in four women, one in seven men and one in three teens experiencing physical, emotional or verbal abuse by an intimate partner in their lifetime, the need to provide resources and support for victims is critical. It is why The Pamela Anderson Foundation chose to donate $60,000 to the organization that has been answering calls around the clock since its inception in 1996.

“It was incredibly important for me to meet the men and women who, day in and day out, offer compassion and information to anyone who needs help with domestic violence. I am so happy to know that our donation will help ensure those seeking options will continue to find that trusted resource at The Hotline,” said Pamela Anderson, founder of The Pamela Anderson Foundation.

Anderson presented the check to Katie Ray-Jones, chief executive officer of The Hotline, who thanked the actress, author and philanthropist for her generous gift. “We know that Pamela is incredibly busy raising money to support her foundation, allowing her to donate to causes she believes in such as ours. We couldn’t do this work without supporters like The Pamela Anderson Foundation. We are grateful for people like her who have a place in their heart for the people we serve.”

Chideo, the charity network, captured Anderson’s visit to The Hotline; click on the image below to watch:




Delegations from US and China Share Best Practices for Domestic Violence Services

With special contribution from Lynn Rosenthal, vice president of strategic partnerships, and Norma Amezcua, director of quality assurance at the National Domestic Violence Hotline

The National Domestic Violence Hotline is currently participating in a project between the US and China to share information about best practices for the intervention and prevention of domestic violence.  This project grew out of the US-China People to People Exchange held last year in Beijing.  During that event, the two countries agreed to collaborate to provide training for hotline workers and advocates working to address domestic violence in China.

Last month, a delegation that included representatives from The Hotline, governmental officials from the US Department of Health and Human Services, the State Department, and the White House traveled to China to meet and exchange information with local service providers and organizations. The key partner working on behalf of women in China is the All-China Women’s Federation (ACWF), an organization that works to improve the status of women in China.

The ACWF infrastructure provides an opportunity for anti-violence work at the local, provincial and national level.  Services vary around the country, with several provinces developing model efforts that bring together law enforcement, women’s outreach and the courts. The ACWF estimates that nearly 1 in 4 women in China have experienced domestic violence, a very similar rate to the US. However, other estimates of domestic violence in China are even higher than the official data.

During the visit, the Chinese and US delegations discussed intervention and prevention, and agreed that changing social norms is the key to stopping domestic violence. ACWF is working to change the perception that domestic violence is a private family matter, which has also been a persistent belief in the US, especially prior to VAWA. All attendees agreed to continue discussing effective methods to change social norms and to consider ways to evaluate these efforts.

The US delegation also conducted two training sessions, one in Wuxi City (in the southern part of the country) and one in Beijing. Participants included students, law enforcement officials, ACWF officials and outreach workers, social workers, lawyers and psychologists. In both the training sessions and in meetings with ACWF officials, the US delegation learned about best practices and the legal response to domestic violence in China.

Domestic violence is a global issue, and no country is immune. We are grateful for this opportunity to learn and exchange ideas with our counterparts in China. A delegation from ACWF will visit the US later this year, and we look forward to continuing conversations about best practices, policies and solutions for ending domestic violence around the world.

Attendees at the training session in Wuxi City

Attendees at the training session in Wuxi City