The Hotline Commemorates 20 Years of Service

quote1In February 1996, The Hotline answered its first call from a woman seeking resources and information about domestic violence. Twenty years later, we have answered more than 3.5 million calls, chats and text messages from people affected by abuse. This year we are on track to receive our 4 millionth call, a milestone that serves as a reminder of how far we’ve come and how much work is left to do.

Though we are ready to face our future, this month we are reflecting on what we have accomplished over the past two decades:

Twenty years ago, a phone call was the only option for reaching The Hotline. Today, technology has created opportunities to develop our services in the evolving digital space. We can now safely reach more people through live chat and texting, and we will continue exploring additional ways to expand our digital services.

Education and prevention are the keys to ending domestic violence. Through loveisrespect, our project with Break the Cycle, we engage, educate and empower young people to build healthy relationships and stop abusive relationship behaviors before they start.

quote2Last year, The Hotline opened a digital services office in Washington, DC, where our team also informs policy on The Hill to further protect victims while bringing domestic abusers to justice.

Our vision is to answer every call for help and ensure victims have the protections they need to leave an abusive relationship as safely as possible.

We could not do this work without the commitment and generosity of our staff, partners and donors. Every contribution has a meaningful impact on the future of this organization. We offer our heartfelt thanks to all who support The Hotline’s efforts as we look forward to a world where domestic violence doesn’t exist.

To learn more about The Hotline’s 20th anniversary events, please click here.

4 replies
  1. A says:

    I would like to take a moment to thank the National Domestic Violence Hotline for their work and advocacy. After a painful, messy break up with my emotionally abusive ex boyfriend of two years, I decided to contact an advocate on the live chat. I am glad that I reached out to the NDVH. The advocate gave words of encouragement, and it felt good to tell someone my story. My ex had told me that loving me had made his life a living hell and caused him nothing but pain, accused me of cheating, deceived me, used me as a scapegoat, gave me the cold shoulder out of the blue, and more. He would act like a hurt puppy, and then he would verbally bite me. The advocate, though it was through the live chat, genuinely cared about the situation and gave me wise and practical advice. Talking to an advocate also helped me work towards self care and recovery.

    Thank you again for your work.

    Reply
    • Advocate says:

      Hi A,

      Thank you so much for your kind words and sharing your story of survival. It must have taken alot of courage and strength for you to leave such an emotionally abusive relationship, so I am glad that we could be a source of support for you in your time of need. You never deserve to be disrespected or abused, so we are also glad that you were brave and resourceful to contact us in the first place.

      I hope that you can continue to heal and utilize our material for your healing, but if something changes and you do need to reach out to us again directly, we are always here 24/7 by phone at 1-800-799-7233 or 7am-2amCT through the online chat on our homepage.

      Keeping staying strong!
      Advocate KB

      Reply
  2. sara says:

    Im a victim, of domestic violence, at its very best, ex partner never been charged, but after 9 years, without my ex, i still cant cope with me as a person, normallity i am not, will i ever get through this

    Reply
    • HotlineAdmin_LC says:

      Hi Sara,

      Thank you for reaching out. Navigating abuse is an overwhelming and painful experience that you never deserved. Even though it has been years since the abuse, that doesn’t mean it is easy to heal from or something someone can quickly get over. We all heal at different paces. There are support options out there for you and ways to help yourself here. If you would like to explore your options with an advocate we are here 24/7 at 1-800-799-7233 and reachable everyday from 7am to 2am CST.

      Take care,

      Advocate LC

      Reply

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