The Hotline offers help to callers at any stage. Whether you’ve called before or maybe feel nervous about reaching out, it’s helpful to know what we can speak with you about and how we can assist you. We speak to everyone from people who are just slightly questioning something that might be going on with a partner, to others who need immediate assistance in an abusive situation. We also speak with survivors of abuse looking for support.
The Hotline can additionally provide help to those who aren’t personally experiencing abuse, but know someone who is, like a friend, family member, co-worker or community member. We can discuss what’s going on and provide you with resources and next steps.
Here is what else The Hotline offers:
- Direct Connect: We can immediately put you in contact with sources of help right in your own community (We have access to over 5,000 shelters/service providers across the US). We’ll connect you with places that often can help with protective orders, counseling, support groups, legal help, and more.
- Advocacy: In certain situations, we can advocate for a caller (ex. To get into a specific shelter program).
- Education: We’ll provide you with info about everything from the dynamics of an abusive relationship, red flags and warning signs to look for, healthy and unhealthy characteristics of a relationship, and more.
- Language line: We have both English and Spanish speaking staff, and access to interpretation services for over 170 different languages
- Complete anonymity and confidentiality
- Safety planning: We’ll talk with you about creating a “safety plan” for what to do if you find yourself in a difficult situation, or help with emotional safety planning (for instance, after ending an abusive relationship).
- TTY line for the Deaf, Deaf Blind and Hard of Hearing: We’ve partnered with the Abused Deaf Women’s Advocacy Services (ADWAS) to ensure Deaf Advocates are available to callers. These advocates are available Monday to Friday, 9 a.m. to 5 p.m. (PST) by videophone (855-812-1001), instant messenger (DeafHotline) or email.
A call can be as short or as long as you would like it to be. Over 60% of our callers report this is their first call for help – if you haven’t reached out before, you’re not alone. Give us a call today to speak with one of our advocates.