announcement

Our Three Millionth Call Will Come One Year Earlier Than Expected

Today The Hotline is announcing that we expect to reach a critical milestone nearly one year earlier than expected — answering three million calls since The Hotline’s inception in 1996. Today’s announcement was made at a special congressional briefing to highlight the important role The Hotline plays in assisting victims of domestic violence.

“The positive news is that more people in crisis are accessing The Hotline for help and utilizing the services and resources we provide,” said Katie Ray-Jones, president of The Hotline. “But it’s also a sad and sobering reminder that domestic violence continues to be a national health problem in our country.”

The congressional briefing brought together a panel of experts to discuss the issue of domestic violence — what it means and how best to tackle the growing need for services and technology to support victims of abuse. The panel included representatives from the The Hotline, Casa de Esperanza and Verizon Wireless.

“Because one in four Latinas will experience domestic violence in their lifetime and Hispanics comprise over 20 percent of the callers to The Hotline, we believe that greater access to information and resources like The Hotline for Latino communities is vital in our outreach and support of victims,” said Amy Sanchez, chief executive officer for external relations of Casa de Esperanza.

The Hotline provides help to members of all communities regardless of race, age, gender or sexual orientation. As a non-profit organization, we rely on the generous support of individuals, private gifts from corporations and foundations as well as federal grants.

“Today’s announcement underscores the need for strong public/private partnerships and corporate resources to increase awareness of domestic violence and further prevention efforts,” said Elva Lima, executive director of public relations for Verizon Wireless. “We are honored to be a part of today’s panel and committed to our partnership with the The Hotline.”

Exclusive to Verizon, HopeLine puts Verizon technology and the nation’s most reliable and largest wireless network to work in communities by turning no-longer-used wireless phones and accessories into support for victims and survivors of domestic violence and helps protect the environment by disposing of wireless phones and accessories in an environmentally sound way. Those seeking help can also dial #HOPE from their Verizon wireless phones to be connected directly to The Hotline.

Callers to The Hotline may be experiencing physical abuse, sexual abuse, emotional/verbal abuse, addiction and abuse, financial abuse, reproductive coercion and many other complex circumstances and situations.

“Unlike other important milestones, like birthdays or anniversaries, responding to three million calls at the hotline is not a cause for celebration,” said Dyanne Purcell, chief executive officer of The Hotline. “Our hope is that today’s announcement and discussion will heighten the dialogue and awareness about the issue of domestic violence.”