National Domestic Violence Hotline Commemorates a Landmark 2 Millionth Call


National Domestic Violence Hotline Commemorates a Landmark 2 Millionth Call

Austin, Texas— October 21, 2008—The National Domestic Violence Hotline (NDVH) and Texas Attorney General Greg Abbott  have scheduled joint Austin and San Antonio press conferences today, Tuesday, October 21, to announce and commemorate the answering of the Two Millionth Call by NDVH. The Austin press conference will take place at 10:00 a.m. at NDVH offices and the San Antonio event at 1:50  p.m. at The San Antonio Airport Hilton, 611 NW Loop 410. Sheryl Cates, Chief Executive Officer of the National Domestic Violence Hotline and Texas Council on Family Violence (TCFV) will join Attorney General Greg Abbott.

“The Hotline has proved to be a critical lifeline to many individuals across the country, positively impacting millions of our fellow citizens and saving countless lives,” stated Cates. “The current challenging economic conditions and resulting impact on organizations like NDVH, makes the strong support of the Attorney General and our friends that much more important and appreciated.”

“Today we observe Domestic Violence Awareness Month by recognizing the National Domestic Violence Hotline’s life-saving efforts,” Attorney General Abbott said. “Thanks to NDVH’s trained victim advocates, domestic violence victims receive crucial safety planning information and crisis intervention that help them leave abusive relationships and rebuild their lives. The Office of the Attorney General and the Texas Council on Family Violence are committed to an ongoing partnership that serves crime victims and works tirelessly to prevent domestic violence.”

Josie, a domestic violence survivor who now answers Hotline calls, reaffirmed the immense value of Hotline services to individuals in crisis when she said, “They’ve lost all hope, and they call the Hotline. Whether it is the first call for help or the last call, they don’t know where else to go.”

The Two Millionth Call milestone was reached by NDVH this month with the 1 Millionth call received in August, 2003. This significant landmark represents two million families that have received help and hope since the Hotline’s inception in 1996 under the Violence against Women Act (VAWA). The Hotline received over 230,000 calls in 2007 with its monthly call volume averaging over 19,500 calls. Calls to NDVH have climbed steadily in 2008 and some months have seen a 10% to 15% increase over the same period the previous year.

Attorney General Abbott has long supported efforts to prevent and eliminate domestic violence and has been an ardent advocate for Texas children and families. The Office of the Attorney General previously collaborated with TCFV and NDVH in launching the Break the Silence-Make the Call, a statewide domestic violence public awareness campaign.

The National Domestic Violence Hotline (NDVH), headquartered in Austin, Texas, is a nonprofit organization affiliated with the Texas Council on Family Violence (TCFV) and provides crisis intervention, information and referral to victims of domestic violence, perpetrators, friends and families. Additional information on the Hotline may be obtained online at or by calling 1.800.799.7233.

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